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Rocket Lawyer Review

4

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Business Services Providers, Business Filing and Licensing

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Description of Rocket Lawyer

At Rocket Lawyer, they want to change things by making legal services affordable, simple and available to more people than ever before.

Reviews

Global ratings 4
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  • 4
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  • 3
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Type of review

Revainrating 4 out of 5

Easy To Use & Affordable Alternative For Small Firms

It was easy to create my profile and create clients with no hassle or hassles of creating new accounts for each client! I wish that it did not take me so long sometimes to upload documents. Sometimes when you are typing in an application there is nothing but white space until you hit submit which can be frustrating if your document doesn't fill up all the box's at once because then you have to start over again! But overall this program makes doing business easier than other programs we used to…

Revainrating 5 out of 5

Very useful tool especially using RocketLawyer

I like that it is super easy for lawyers or anyone else in my life who uses rocket lawyer (like myself) can submit billing information via their phone number instead of emailing them which saves time! Also when you're looking at an invoice there are some areas where your screen will go blank as if its frozen but then continue working without any issues - not sure why this happens sometimes though so just be aware because i think thats all we know about right now with how limited our support…

Pros
  • Very user friendly
  • Great customer service reps, fast response times to emails.
  • Easy to use website layout& design
Cons
  • There are troubles

Revainrating 5 out of 5

Perfectly done program used by various professionals

The online platform for billable hours is extremely useful in terms of keeping track with all my billing information which can be easily accessed from any device at anytime! Sometimes it takes too long when I'm trying to access some specific data or report but usually within minutes everything loads up perfectly fine without issue so that's great!! Nothing really - its an easy website/platform where there are no complaints about anything we've come across thus far as well (other then maybe how…

Pros
  • Easy interface, quick loading speeds
  • User friendly design & layoutVery userfriendly programEasy process once you get used into using this
Cons
  • None

Revainrating 4 out of 5

Great experience and great support staff

The customer service is amazing! They have an easy process for getting your questions answered, even if you're not sure what it was that you were asking in the first place - their team will find out exactly how best to help you. Sometimes I wish there could be some way of customizing my profile so certain sections would only show up when necessary (like with insurance companies). It's very helpful having all documents saved online at one location rather than trying to pull them from different…