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Vibe Rides Review

4

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
B2B Marketplace Platforms, Ride Sharing

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Description of Vibe Rides

Vibes Rides is a ride hauling app similar to Uber and Lyft. It was launched in Houston in December 2019 and is currently available in Texas, Florida and I believe California

Reviews

Global ratings 4
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    3
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Easy platform, easy matching and quick response

The ease of use for both drivers & riders! They offer great incentives such as free rides when you have no passengers or earn $1 per mile driven with your own car (which can be shared). There are some issues that arise from time-to-time but they do seem to respond quickly. Sometimes it takes longer than expected so if there's an issue try again later. If you're looking into this service make sure you take advantage of all their offers before deciding whether or not its right for you! We've…

Pros
  • Easy access, easy navigation between pages/options available within app.
  • Great customer support team who is quick at responding in times where we need assistance
  • Lots more options offered through website vs just mobile application
Cons
  • Good but not great

Revainrating 5 out of 5

Great experience and even better customer support

The rides are quick! They pick you up right where they say it will be (which has been great). When we were going from one place that had too many stairs for my wheelchair access at times - this made life easier than trying another option like uber or lyft. Sometimes if there's construction nearby its hard to get picked-up but not much of an issue as far as their service goes. So glad i found them when searching options after getting injured last year so now have something other then taxis/uber…

Pros
  • Great communication, very fast response in picking us.good driver..easy payment process via venmeo app..greatly appreciate having choice available within area I live here is New York City NY
Cons
  • It is hard to say

Revainrating 4 out of 5

Easy To Use And Has Good Customer Service

It's pretty easy to use. The app is easy to navigate and the drivers are usually pretty nice. The only thing I don't like about the app is that it's a bit difficult to get a ride in certain areas. Sometimes the app isn't always accurate. It's a good option for when you don't have a car or want a cheap ride. It's pretty easy to get around and there is usually a driver to pick you up. You won't get sick of it. I don't have anything bad to say about it. It's pretty easy to use and it's pretty…

Pros
  • It works well with multiple services.
  • Easy navigation
  • Ease at booking rides quickly without error messages
Cons
  • Doesn’t provide enough options
  • Cannot find cheaper prices than other apps

Revainrating 5 out of 5

Great Drivers/Customer Service - Very Pleased!!!

The customer service has been amazing through out our experience with this business! They are very easy going people who have great knowledge of their industry and always willing to help us as we learn about it all from them!! Nothing yet at least not that they haven't done what needed for me or my clients. We started using vibers rides when there wasn’t an option here locally but now everything works well together so no issues anymore. If you want quality drivers then definitely go with these…

Pros
  • Also appreciate quick turn around time whenever possible given situation needs fast response before certain deadlines pass causing problems elsewhere (like missed flights)etc.
Cons
  • Not bad