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Lowell
1 Level
75 Review
2 Karma

Review on Disputify by Josh Moore

Revainrating 4 out of 5

Review and recommendation to help detect any potential frauds

The tool has helped us identify suspicious transactions which could be fraudulent or not what we expect our business needs. We also have been able monitor all of those purchases in real time by using their reporting dashboard feature. I can't say anything negative about this software from my experience with it - but they need more features like being allowed me export reports etc as well. We use this software for all our merchant transactions (both CC/CV) at different companies we have worked with in past years but most recently since November 2018 it started giving issues when attempting an API transaction from my own account, as well which caused some problems...

img 1 attached to Disputify review by Josh Moore



Pros
  • Ease to navigate
  • Great customer service team! Very helpful & friendly :)
  • Love that you are notified immediately upon receiving email alerts.
  • Reporting is great too.
Cons
  • No support tickets emailed back after hours
  • No downloadable csv files available