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Rochester
1 Level
67 Review
1 Karma

Review on ClearGage by Kevin Dow

Revainrating 5 out of 5

Cleargage is a great service. Use it very often.

I like how all the payment forms are so clean and easy to complete. The customer service is great and always responds to emails and phone calls immediately. I have no dislikes about Cleargage. I love that they have all the forms I need for my various offices. I really like how easy it is to pay all the bills with Cleargage. I like how easy it was to register online with no paper forms so was able to get going in a timely manner when working through our transition from Cigna to CareFirst Healthcare Solutions. Platform Features are listed on the website and their usage is illustrated in their product demo video. But having product DEMO is not as useful as having used it on real projects and being aware of their issues and implications as of all the ways they try to solve things in different ways.

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Pros
  • The customer service is great and always responds to emails and phone calls immediately. ", " I love that they have all the forms I need for my various offices. ", " I really like how easy it is to pay all the bills with Cleargage.
Cons
  • Sometimes there are times where we were not immediately available if an agent called me back after hours which would cause delays as sometimes you have to resubmit information that has been already submitted at other time