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Disputify Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Security, Web Security

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Description of Disputify

Disputify is the vaccine to friendly fraud. It’s a user friendly application that sits behind your shopfront and payment gateway to track, prevent and predict risky customers who are likely to commit friendly fraud. Unlike any other fraud tool out there, Disputify works to catch the 71.2% of fraudulent chargebacks and refunds that other systems miss. Pair Disputify up with your existing fraud tool to ensure your online store is secure from any online fraudsters. Disputify is building a community of online merchants who are banding together to put an end to the multi-billion dollar problem of online Friendly Fraud.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great alternative platform and quick implementation

I like how easy it was for me to set up my website with disputablefy! The customer support team were very helpful in helping us understand all of our options as well as setting everything we needed up within minutes - no waiting around! We have not had any issues so far but if they do happen then their service team will be there straight away which makes things much easier than having an issue after hours/days etc. I would recommend this product 100%. Nothing really at this point other than…

Pros
  • Very simple interface
  • Great value compared too competitors.
  • Easy setup process
  • Wide range products available & lots offered free trial period is good opportunity
Cons
  • There are disadvantages

Revainrating 4 out of 5

Review and recommendation to help detect any potential frauds

The tool has helped us identify suspicious transactions which could be fraudulent or not what we expect our business needs. We also have been able monitor all of those purchases in real time by using their reporting dashboard feature. I can't say anything negative about this software from my experience with it - but they need more features like being allowed me export reports etc as well. We use this software for all our merchant transactions (both CC/CV) at different companies we have worked…

Pros
  • Ease to navigate
  • Great customer service team! Very helpful & friendly :)
  • Love that you are notified immediately upon receiving email alerts.
  • Reporting is great too.
Cons
  • No support tickets emailed back after hours
  • No downloadable csv files available