Contact Center Consulting Providers
Contact center consulting services help companies to establish and run their contact centers and to better communicate with their audiences. These platforms can handle tasks like performance improvement, cost reduction, risk management, accelerated cloud transformation, and more. To learn more about contact center consulting platforms, read the reviews in this category.
AltSource provides strategic consulting and custom software development services to drive operational efficiency and accelerate growth. Our Product, Engineering, UX, and QA teams collaborate to maximize value throughout the software development lifecycle. With a deep understanding of our clients' challenges, we create powerful custom software solutions…더보기
We’re passionate about solving contact center challenges — whether it’s helping spearhead a new initiative, being a catalyst for change, introducing new technologies or processes, planning for or leading implementation, transferring knowledge, or adding expertise and bandwidth to client project teams.
TTEC is a leading global Customer Experience as a Service (CXaaS) partner for many of the world’s most iconic and disruptive brands. We design, build, operate, human, amazing, scalable, smarter, connected digital, agile, smart, efficient, automated, optimized, and exceptional customer experiences. Our mission is to accelerate growth by simplifying and…더보기
We are the world’s premiere consulting company for the BPO/Contact Center and Customer Experience Industries. We believe in delivering customized solutions with our client’s ROI as our main driver for excellence. Contact us today for an in-depth assessment of your current organization, and to see what CHCG can do for you.
Ensure your contact center operates like a well-oiled machine. Realize your desired results with EPIC’s oversight and governance.
OBPO is an offshore company specializing inbound, outbound, after sales service, voice, email or chat support, customer service, back office and technical support services for clients in the UK, US, Canada, Australia and Singapore. OBPO has over 10 years experience in contact center services and business process outsourcing business.
Headquartered in London with offices in New York, Dubai, Riyadh, Lahore and Cairo, Abacus is a technology firm with over 3000+ employees serving 1200+ enterprise clients. As a transformation partner to its clients, Abacus works in three primary areas, Enterprise Systems, Innovation Solutions and Managed Services. For details, visit…더보기
Eventus brings expertise, innovation and technology to enterprises, enabling them to excel by delivering outstanding Customer Experiences that drive loyalty and growth. We provide fully managed solutions, strategy and consulting, and a unique Software-as-a-Service platform bringing data and insight for continual improvement that scales.
Cloud Solution Architects: We bring 38 collective years of working with global clients on projects from performance improvement to cost reduction, risk mitigation to accelerated cloud transformation for Virtual Contact Center, Unified Communications (Video/Voice/Chat), SDWAN + Connectivity, Colo and CyberSecurity. Our team are assured problem-solvers…더보기
Based in Portland, Oregon Inflow Communications is an innovative provider of strategic advisory, consulting, and managed services for contact center, customer experience, and unified communications solutions to over 500 customers nationwide. Inflow has grown to be a trusted advisor in its market through the high caliber of its work, problem-solving…더보기
We are a leading customer experience organisation, operating across the Pacific, Asia, North America and Africa. We design and deploy solutions anchored around the delivery of exceptional customer experiences through our Customer Management, Consulting and Intelligent Automation businesses.
Snapshotz is the first CX assessment app to evaluate and map the current state of contact centre and digital (RPA & AI) service delivery to the ISO 18295 customer service delivery standards.
Presidio is a leading IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to digitally transform their businesses and drive return on IT investment. Our Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions enable our almost 7,000 middle market, enterprise and government…더보기