Service Desk Software
Service desk software provides a ticketing platform for internal IT service management. Service desks serve as a single point of contact (SPOC) within a company so that employees using IT equipment (both hardware and software) can receive help from the IT department, or an outsourced equivalent, by submitting inquiries through a portal when issues arise. To learn more about Service desk software, read the reviews in this category.
From help desk ticketing and IT asset management to maintenance work orders and beyond, the Incident IQ platform is transforming the way school districts provide and manage services. Incident IQ is built from the ground up for today’s K-12 with simple ticket submission for teachers and students, efficient workflows for support teams, and powerful…더보기
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that…더보기
Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and…더보기
This is a comprehensive tool for the organization to manage all service requests, not only to the IT department but to any department of any location in the organization.
Effective Service Desk requires excellence in providing a timely and accurate response to all sorts or requests. Customer satisfaction rides on their perceived experience in communicating their problem to the service desk, and the quality of response that they provide.
DeepDesk is a service desk software for modern IT teams and Customer Service teams. Its rich set of features include a powerful Help Desk, CMDB, Task Automation, Escalation Rules, Email Rules and More. It delivers full customization, adapts to your support needs, and promises set up time and pricing at a fraction of competitors. Start now at www.deep…더보기
Hipporello connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails. It turns your Trello board into an easy to use service desk. Turn your Trello board into an easy to use service desk. What Hipporello can do for you: - Bring customer requests into Trello boards and continue to…더보기
Nilex offers fully customizable, web and mobile responsive ITSM solutions that enable complete control over business processes. Ticket Management, Asset Management, Service Catalog, Shared Services, or Customer Support are just a few of all the solutions and services that Nilex can offer. We introduce functions full customized for customer needs and…더보기
EnTech Support Mexico somos especialistas en la integración de Soluciones IT (tecnología de la información), siempre con los más altos estándares de calidad y compromiso. Nuestras soluciones IT se caracterizan por la eficiencia, seguridad y velocidad de respuesta, que toda empresa o corporativo requiere hoy en día; nuestros especialistas diseñan e…더보기
Vertask is a cloud-based ticketing system and helpdesk solution to help resolve your user request faster. Our complete solution offers ticketing, task management, knowledge base, asset, and contract management, along with many other features.
100% customizable Service Desk for any business small or large
ProactivaNET Service Desk is an ITSM Software with total management solution for assets and services for IT. Inventory, Service Desk and CMDB that suites for the optimization of any IT service support.
SuportPortal is comprehensive package for implementing multi-tiered service and suitable for internal and external customers. It automates your service desk procedures, including notifications and responses to service issues improves overall efficiency and reduces management overhead. Using Self-Service features, end users can submit new requests or…더보기
Wolken Service Desk is based on a SaaS model and designed to resolve any service desk problems.
Active Servicedesk is an ITSM solution that allows organisations to facilitate request fulfilment and the resolution of common challenges in the everyday work environment.
ITSM for Enterprises using Microsoft and Cireson
Our suite of software tools and associated services enables you to securely manage every type of communication with your customers from one central portal.
IncidentMonitor Service Desk software is designed for ANY organization (small/mid-sized to enterprise), looking for a SaaS or on-premise software solution to support the service organization
The educational technology management system to help simplify and integrate school system's one-to-one, asset, and work order management processes. One to One Plus Software is the all-in-one software solution designed to help school systems simplify one-to-one, asset, and work orders management.
RenewityRMA is a customer service software that returns system for in-house service teams of manufacturers and the customers. It manages the complete product return lifecycle.