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1 Level
1348 Review
38 Karma

Review on Managed Services Provider by Joseph Adaymiln

Revainrating 5 out of 5

Great service to protect your computer from viruses and malware

The best thing about this service is that they are very reliable when it comes to keeping our computers safe from viruses and malware. They have helped us with many problems we've had over time. I do not like that sometimes they don't answer right away or if someone does pick up the phone the person doesn't know what's going on. Sometimes we need them to fix something but no one ever picks up the phone so we just give up. We haven't found anything bad yet because of how helpful they have been in solving any issues.

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Pros
  • Reliable
  • Good support staffs for call centers around th country.
  • This makes things easier, especially since my department isn’t required too much customization at times due o specific requests being made elsewhere within other organizations as opposed using generic templates where only certain requirements can be met such s creating new user IDs instead off having several different accounts per individual employee which would cause
Cons
  • Some disadvantages