I've used them to manage my social media accounts when they were still separate from their website platform. They are very knowledgeable about what works best online today - even if it's not exactly how you want things done! The biggest benefit of working together was that we could see each other making progress towards our goals every week over lunch or at happy hour after work hours. There wasn't much else going right during this time period (if any) so there weren’t many complaints coming out either way :) Their customer service has always been great but as mentioned above sometimes it can be hard communicating through text messages because everyone isn't available 24/7. We had some success bringing awareness to our business locally by running promotional contests via Facebook ads using promoted posts which brought us more traffic than usual without spending too heavily into advertising costs.