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1307 Review
67 Karma

Review on Grapevine MSP, LLC by Brock Chisholm

Revainrating 5 out of 5

Grapevine is a valuable resource for any computer support company and we are happy using them.

The team at Grapevine has been very supportive with our needs. We have had several changes during this time frame but they are always willing to work with us. They have been able to provide solutions for many of our problems. I do not think that there is anything that I can specifically dislike about them. There may be a few things that I could mention if I was asked what I liked or disliked but nothing really comes to mind as far as disliking. If you need help with your network and security, give them a call. They will walk you through everything and make sure you are happy with the solution. It is a great way to ensure that you are getting good service from someone who knows what they are doing. We needed help with a number of issues and were never fully satisfied with our previous provider. With Grapevine, we have found someone who truly cares and wants to understand our needs and solve them.

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Pros
  • Their customer services representative's patience in helping me set up my VPN access into their system so no one else would use it she did her best! She also spent some minutes trying hard when all seemed hopelessly lost after hours before an important meeting while dealing wit
Cons
  • Not bad