Today 12/23/2020 I checked my 20 gallon tank and found it to be freezing cold. I made sure the plug that the heater is plugged into works and the heater has already failed. π I just got it last month if you guys were talking about that you know how important the heater is, luckily it's only in my QT TANK and not my main tank. I will definitely contact the seller or Amazon who can help me, maybe I just have a bad one I don't want to say don't buy yet because even the best have spoiled eggs sometimes. I will let you know soon
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