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1 Level
1236 Review
43 Karma

Review on Smooth Solutions by Brandon Rogers

Revainrating 5 out of 5

Great service, great turnaround time, and great accuracy

The quick turnaround time is fantastic! It was easy to put it into our CRM system as well which makes integration with other software very fluid - no manual entry needed at this stage because everything flows automatically from one platform or app-to another (Salesforce). Nothing that I dislike about Scanning Center so far but there isn't really anything either :) There are some minor issues related mostly towards formatting/marking up documents when printing out reports such like dates being cut off etc., however they resolved within 24 hours after their notification via email once again without questions asked by customer service team members since then too :D Great product overall especially considering its price point compared ot competitor products available online today; highly recommended if you're looking not just solely focusing upon ease &amp speed aspect rather also focus more heavily toward accuracy level while ensuring great turn around times ;-) The service is great, the staff is great, the price is great. I don't have any dislikes. The only thing I can say is that I wish they'd let you know about the pricing in advance. We are an organization that takes a lot of paper documents in, and we have been using the same service for years. We were able to transition to a new provider without any problems.

img 1 attached to Smooth Solutions review by Brandon Rogers



Pros
  • Easy interface.
  • Very good response rate during support tickets sent through helpdesk portal tool provided directly inside SC dashboard itself.I would recommend getting your own license key issued instead though than having them send emails back& forth between both parties involved..but thats personal preference i guess? : )
Cons
  • Minor Issues