1 Level
1360 Review
33 Karma
Review on HEAL by Ronnie Segobiano
Great product for monitoring application performance
The main features I like best are the ability to monitor applications and the ability to have alerts to let me know when things are not working as expected. I dislike that we have to rely on the vendor to provide a working version of the software. For a long time, we would receive an outdated version of the software and it would be very difficult to use. We are solving problems with the accuracy of the data, and I am able to send alerts based on the accuracy of the data. I am also able to monitor applications and see when things are not working as expected.
Pros
- It is easy for our users in my department (in health care)to understand how this product works.It helps them communicate their issues better than they could before..We can easily report metrics about performance which were never available previously..The user interface has been improved dramatically over previous versions making everything much easier from both end users perspective..I think most importantly however its ease at understanding what happens where/when during case management process makes
Cons
- Not bad
