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1 Level
1279 Review
58 Karma

Review on Rx relief by Mark Green

Revainrating 5 out of 5

Great option, some limitations: Rx relief

There are many things I like about RX Relief but one thing that they can do better is getting more doctors to refer patients for their services! They need at least 1 or 2 new doctor referrals per week in order get enough insurance payers reimbursing them properly which makes it difficult if not impossible sometimes because there's only so much time between when you submit claims & receive payment!! Their customer service leaves alotto be desired as well since we have been dealing with different CS reps throughout our account management process who don't seem interested nor knowledgeable regarding my benefits plan specifics (which has nothing whatsoevert odo w/their job). We've used several other PBM companies recently including HealthEase before switching back again after realizing how bad those providers were compared tp ours here @ RERF where all bills go through an Account Manager first then forwarded up-stream thru legal docs etc.. The amountof billing errors was.

img 1 attached to Rx relief review by Mark Green

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Pros
  • Great support team
  • Easy access from home computer, great mobile app too.
  • Good selection / variety choices available within your network plans; very rarely any complaints received by me over what coverage options may include even ones outside standard pharmacy benefit designs suchas dental care included under some HSA qualified health reimbursement arrangements.)
Cons
  • Not bad