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๐Ÿ“ถ arris surfboard sbg6950ac2 - 16x4 docsis 3.0 cable modem plus ac1900 dual band wi-fi router - certified for xfinity, spectrum, cox, and more - black logo

๐Ÿ“ถ Arris SURFboard SBG6950AC2 - 16x4 Docsis 3.0 Cable Modem Plus AC1900 Dual Band Wi-Fi Router - Certified for Xfinity, Spectrum, Cox, and more - Black Review

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ยท

Average

Revainrating 3 out of 5ย ย 
Ratingย 
3.2
๐ŸŒ Modem Router Combos, ๐Ÿ“ถ Networking Products

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Description of ๐Ÿ“ถ Arris SURFboard SBG6950AC2 - 16x4 Docsis 3.0 Cable Modem Plus AC1900 Dual Band Wi-Fi Router - Certified for Xfinity, Spectrum, Cox, and more - Black

3 products in 1: DOCSIS 3.0 Cable Modem, AC1900 dual-band Wi-Fi Router, 4 Port Gigabit Ethernet Router (cable digital voice service not supported). Compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity & others. Cable internet service required. Not compatible with ATT, Verizon, CenturyLink or other DSL or Fiber internet providers. 16 downstream & 4 upstream DOCSIS 3.0 bonded channels. Best for cable internet speed plans up to 400 Mbps. Wi-Fi 5 AC1900 dual-band concurrent Wi-Fi Router with 4 Gigabit Ethernet ports. Setup and manage your network with the SURFboard Manager app.

Reviews

Global ratings 8
  • 5
    3
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    3

Type of review

I was recently shocked by my Internet bill to discover that for some reason it had gone up $20. Thanks to this and the fact that my router is 5 years old and Wi-Fi technology and standards have improved a lot since then, I decided it was time to upgrade and I'm glad I did. The setup is very simple: you need to disable WPS (which, by the way, should be done, since it is a security risk and a vulnerability), Wi-Fi 2 and 5 GHz and passwords for two networks. Simple enough for those who aren't tech

Pros
  • Outstanding Overall Performance
Cons
  • I'm Concerned

Revainrating 1 out of 5

Affordable and easy to use and set up.

***Update*** July 14, 2020 This was well packaged and very easy to set up. I was online for 10 minutes. It also greatly increased my Wi-Fi speed compared to the old legacy hardware I had. I will update the review if anything changes. On July 5th, a few days after my return window, the modem/router started to lag. And stopped working many times during the day. If I want to watch a 30 minute show on Hulu/Netflix, I have to restart my modem at least three times. This also applies to being onlineโ€ฆ

Pros
  • Brilliantly done
Cons
  • old

Revainrating 4 out of 5

Constantly stops working and needs to be restarted several times a day

Problems with the modem/router after a month of smooth driving. At first it required a reboot every week, then every few days, every day, and now about every hour. I have contacted Arris support 3-4 times and gone through each step to verify the issue and they insist the issue is not on their side. Here's what I've tried: - restarting the system - shutting it down for 10 seconds - this allows the router to work again for another hour or so - changing channels on 2.4 and 5G networks - stillโ€ฆ

Pros
  • Lots of positive emotions
Cons
  • Will be added later

I'm so sick of restarting this thing to get my wifi working again. I couldn't be more angry and upset. *sarcasm begins* Oh, and thank heaven for the helpful journal entries! This is very useful (MAC addresses edited by me). should help me figure out why WiFi went down?!? Let's ask the internet! "You may see the above notice in your cable modem's log files each time the modem registers that it is receiving a configuration file. This shouldn't affect CM in any way." Fabulous! Except it's the only

Pros
  • Regular Price
Cons
  • Retail Availability

Revainrating 1 out of 5

Very disappointed

I have the impression that Arris Surfboard is a good and respected brand. However, this article does not live up to this reputation. The signal started disappearing about a month after purchase. And it keeps falling. I have to restart and reboot devices every time. This lasted long enough to ensure the return window had expired. I don't know if this is the product itself or what this seller is selling as Arris. In any case, I advise against buying this product from this seller. If you've hadโ€ฆ

Pros
  • A dream come true
Cons
  • flimsy

Revainrating 4 out of 5

lost a star for poor setup

Got this to replace a Netgear C7000 which turned out to be FULL PART* Something, overheating and roasting for LESS than 5 MONTHS. This is the first day I've had this Wi-Fi router/modem combo and so far everything has been fine. All I wanted was a WiFi cable modem router that would allow me to work from home and occasionally watch Netflix or play video games during the COVID quarantine. This one seems to do the trick. Hopefully I can provide an update in a few months. (WARNING: I found this outโ€ฆ

Pros
  • Quality construction
Cons
  • Requires an outlet

Revainrating 5 out of 5

Change from xfinity gateway AUTOMATICALLY!

For heaven's sake, buy a modem/router NOW! If I had switched after my starting price had expired, it would have paid for itself. Anyway, I was going to wait before posting my review, but I'm excited. If something goes wrong and I need to change it later, I will. I've read all the reviews where people said they had setup issues and I wasn't expecting escalation, but all I had to do was plug it in and go to the xfinity activation page listed in the manual , and after I entered the xfinityโ€ฆ

Pros
  • This is great
Cons
  • Some bugs

Revainrating 1 out of 5

Absolute junk product from the junk company

tl;dr: This product failed after two months and Arris is making it almost impossible to replace under warranty. I bought this modem to replace another Motorola/Arris model that has served me well for several years. The modem was easy to install with Comcast, although it was a bit confusing as there were two MAC addresses below and it wasn't clear which one to use. So I had to go through the installation process twice. Configuration is pretty easy with the included web interface, so noโ€ฆ

Pros
  • Certified
Cons
  • Cord is shorter than other picks