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Avaya OneCloud UCaaS Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Collaboration and Productivity, Internal Communications

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Description of Avaya OneCloud UCaaS

With the Avaya Equinox (Avaya Workplace), Avaya embeds communications directly into the applications, browsers and devices your employees use every day to create a single, powerful gateway for calling, messaging, conferencing and collaboration. We free people from their desktop and give them a more natural and efficient way to connect, communicate and share – when, where and how they want.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Convenient collaboration solution: Avaya OneCloud UCaaS

-The ability of sharing my screens with others by connecting two headsets.-It's ease in setting up calls & meetings-Ability to make conference rooms available in public or private mode as per user permissions level.-Easy integration while creating meeting invites via web link which enables us to host our own cloud server without requiring any expensive infrastructure setup and maintenance fees at all time. Nothing found so far:-User interface could be little better looking but nothing too…

Pros
  • Easy access from anywhere
  • Ease when making new connections.
  • Very good audio quality
  • Great customer support team
Cons
  • Almost never

Revainrating 5 out of 5

Reliable integration and simple user interface

There is nothing about this software that I dislike in my experience with it during almost 4 years of using it daily at work. The UI has gotten better over time but there are still issues around some features like Teams. It's also super reliable which was great as our users depend heavily upon its capabilities! Nothing really, we do not have any issues currently but support can be had if needed. This tool allows us to provide one platform all communication needs across an entire organization…

Pros
  • Easy setup
  • Reliable service provided from vendors for maintenance (ease)
  • Fast response times within vendor team when required
Cons
  • Not the best