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B. Donald Kimball, Inc. Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Value-Added Resellers (VARs), IBM Channel Partners

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Description of B. Donald Kimball, Inc.

A full service IT company providing technology solutions to businesses and individuals in Delmarva and beyond since 1999.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Great service and friendly staff!!: B. Donald Kimball, Inc.

They are very friendly people that help you with any questions or problems. The staff is great! When I need something fixed right away they do what it takes for me but my computer will be up 24/7 for weeks at times when i really don't want one thing working! It's been nice having them around because of this I have not had as many issues come across our desk because of other companies leaving us without support for long periods of time. We love using bdKiMballllS!! Everything we use works…

Pros
  • Great customer service
  • Very professional in their work
  • Quick response to emails if needed,
  • Helpful & knowledgeable about products.
  • Excellent pricing compared against competitors like apple store
Cons
  • Can get busy sometimes while waiting an hour+ before being helped

Revainrating 5 out of 5

B. Donald Kimball, Inc. - Excellent Service, Great People

I was very pleased with how quickly they were able to get me up & running once we had our initial meeting! The team is friendly but professional at all times--I really appreciate that about them when choosing an agency for my website design needs. They are always quick to respond via email or phone call if needed as well; sometimes it can be difficult tracking down someone who knows what you need from your business/organization (website). Sometimes their responses aren't clear enough so having…

Pros
  • Great communication
  • Highly responsive
  • Professionalism no matter whether in person meetings / emails etc.
  • Always available whenever i reach back
Cons
  • Empty

Revainrating 4 out of 5

Great experience dealing w this professional in all aspects

Don is an excellent individual who has always been willing/able (and smart) enough for me as his client or vendor! He's very knowledgeable about business problems that are solved with digital products such as web sites & applications - whether they be e-commerce projects like ours at The Good News Group of Delaware Valley newspapers, email marketing services / campaigns etc.. I've never had trouble working through any project he brings my way from concept thru completion. No matter what we're…

Pros
  • Working with Don has been a pleasure from beginning to end
Cons
  • Don has been a pleasure to work with