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BrainSell Technologies Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), Infor Channel Partners

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Description of BrainSell Technologies

The name of our game is growth enablement. Our Mission is to help you thrive by solving your business challenges with guidance and technology. We have been helping companies of all shapes and sizes across North America achieve faster growth with business consulting and technology solutions since our founding in 1994 – back when BrainSell's headquarters was just a second bedroom.

Reviews

Global ratings 3
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great experience working together - would highly recommend

I like how they have such an easy to use interface for our customers, it makes things so much easier! They also provide great support if needed at any time during setup or implementation process as well. Sometimes there are issues with their system that cause us some trouble but we always feel supported by them in solving those problems quickly and efficiently. Their product has helped grow my business immensely since implementing the software almost two years ago now, which was about 6 months…

Pros
  • A lot less
Cons
  • Secret

Revainrating 5 out of 5

Great customer services and great products

1) Very friendly, helpful staff2). I have always been impressed by their knowledge in what they do3). It seems that as my needs grow so does theirs! They are very flexible & able to work with you for your business goals4.) Their website has many useful tools such as social media management5.). If there's anything we don't like about BSN it would be how long some tasks take (exporting contact lists etc), but this can usually just mean more training for me6.). We've made good use out Social Media

Pros
  • The ability is great
  • Good customer support team available24 hours per day 7 days week
  • Well versed professionals who know exactly where our industry stands right now no guesswork or assumptions here15 years experience working within various industries13+ languages spoken14 yrs exp using most major platforms including FacebookTwitterInstagramLinkedInSnapchatYouTubeWordpressPinterestAnd othersCons
Cons
  • There are disadvantages

Revainrating 5 out of 5

Excellent Customer Service and Very Helpful

I like that they have been very helpful with my questions, even when it's not their core business area! They are always willing to help me out if there isn't someone who can answer right away or for whatever reason we cannot get an immediate response from them - but once you reach one person at BSNL (or any other customer support) in India he/she will be able solve your problem without fail!! It would definitely make life easier as well since most companies do provide excellent service here…

Pros
  • Their promptness is great; everything was answered within minutes so far..even though sometimes our queries might require more time than usual due to complexity.and still got quick answers :) Also good about how friendly everyone has been while dealing through emails &amp phone calls both over email / chat etc., really appreciate this aspect too !:) And last
Cons
  • All fine