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Centercode Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Online Community Management

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Description of Centercode

1 in 4 "Fortune 100" companies rely on Centercode to bring their customers to the product development table. With 2 million users worldwide, the Centercode Platform is the end-to-end software solution for collecting and analyzing targeted pre-release customer feedback. - Complete control from one interface. The Centercode Platform combines a flexible community design and project customizations that let you tailor it to meet your company's specific testing needs. - Fully connected data. Centercode centralizes and syncs all your project components — emails, surveys, issues, praise, tester profiles, agreements — so that creating a holistic Customer Validation report is as simple as clicking a button. - Smart issue prioritization, project templates, and more. Centercode’s modern suite of features empowers you to quickly and cost-effectively build a complete Customer Validation testing program. - Peace of mind for personal information. Create completely isolated project spaces and control exactly who has access to what. From surveys to feedback to community collaboration, rest at ease with complete GDPR compliance as you collect and manage sensitive data. - Seamless integrations. With intuitive APIs and webhooks that connect incoming issues, ideas, and praise to tools like Jira, Salesforce, and Tableau, it's easy to extend the voice of your customers throughout your organization. - The only agile Customer Validation platform. Centercode empowers agile teams to create flexible projects, maintain high user participation rates, and rapidly draw in continuous product insights to support high-speed development.

Reviews

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Type of review

Revainrating 5 out of 5

Excellent for tracking project management and workflow

The fact that you can track your progress through each task as well as being able make changes at any time really helps with getting work done quicker than if I had been working alone! It's also very easy to use once set up correctly so it saves alot of my frustration when trying something new - just get past setting everything up first otherwise there will be lots more wasted effort before realising its not quite right or how things should have worked from beginning!! Using this tool has…

Pros
  • Ability for tracking tasks
  • Easy accessability/set up (even without IT support)
  • Keeps user focused rather then allowing them too become distracted by other distractions such an email, social media posts & phone calls.
  • Very intuitive interface even though complex in nature
Cons
  • I don't really have any dislikes about this, everything is just fine

I like that it's easy enough so people can use without any training or help from us as support staff. It has been very helpful with our clients who are new to using centercodes but have no idea where to start! We've also used it at times when we had problems getting data into our internal system of choice (Salesforce). The biggest problem was finding out how long old entries were stored once you closed them down. Our client base isn't huge yet - only about 50 employees right now - but this…

Pros
  • intuitive & simple layout in terms o functionality
Cons
  • Can be slow sometimes