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CleverTap Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Marketing, Marketing Analytics

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Description of CleverTap

CleverTap is an extremely powerful, comprehensive, user-friendly solution used by top mobile brands to build valuable, long-term relationships with their users. CleverTap provides two things: access to real-time behavioral analytics, so our customers can better understand who their users are; and a platform with which they can engage users on the right channels, at the right time, and with a message that resonates. With CleverTap, you can - Build an omnichannel customer experience that supports healthy user retention - Deliver incredible user experiences with hyper-personalized campaigns - Create delightful & personalized omnichannel engagement campaigns Over 8,000 global brands, including Disney+ Hotstar, Gojek, The Meet Group, WinZo, MPL, Times Internet, Domino’s, Ooredoo, Ketto, BookMyShow, and Grofers trust CleverTap to help them stay connected with their users and grow their mobile apps. The power and scalability of the CleverTap platform is now available via direct signup online for apps with up to 100K MAUs. Try for free for 14 days.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Excellent Customer Engagement Software

The customer engagement software has helped us increase interaction between our clients and prospects. With this system we have been able to identify how people interact as well as what products or services interest them most. We haven't experienced any downsides yet therefore everything looks good from my point of view. I highly recommend working with this team because their staff are very professional, helpful and easy to work with. We've seen great results in terms of sales revenue and…

Revainrating 5 out of 5

Excellent platform that connects our org seamlessly across various Social Media Platforms

The ability for us as marketers in this day & age where we have multiple platforms available has been fantastic! We're able to keep up with all of them without having employees dedicated solely towards social media marketing/management or marketing automation (which would cost quite alot). Our sales team uses it daily - I believe even when not directly involved internally within Salesforce Marketing Cloud there's always some type of engagement going back forth between both sides via Twitter…

Pros
  • It truly covers everything needed no matter if B2B ecommerce storefronts needing customer support services OR consumer facing brand websites looking at engaging customers
Cons
  • Some problems