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Cofense Professional Services Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Security and Privacy Services, Managed Security

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Description of Cofense Professional Services

Cofense Professional Services are designed to help our customers optimize product functionality, alleviate issues, and maximize the value from Cofense solutions.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Easy Solution For Security Testing & Compliance

The most important thing is that it's easy for beginners like me as I have no technical knowledge in software development so this application just fits my needs perfectly! It has helped us with all of our security tasks (including cloud-based ones) since we started using cofense about one year ago. Nothing really at this point but maybe some minor bugs when you upgrade your version or something else which isn't too big an issue. Just try them out if they fit well into your workflow/needs…

Revainrating 5 out of 5

Excellent Customer Service & Technology Solution

It's one of the easiest to use, best customer service, and most cost-effective tools I have used since joining Cofense. The ability for a single user to be able to do mass actions with multiple clients is very helpful for our organization. They also have a great customer service department that's fast and reliable. I would highly recommend Cofense to anyone looking to improve their customer base. I have found that with Cofense we are able to improve our customer base as well as grow our client

Pros
  • Support team has always been available when needed
Cons
  • Some little things