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Compliancelog Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Data Privacy, Privacy Impact Assessment (PIA)

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Description of Compliancelog

Easy. It is the word that best describes Compliancelog. If the Personal Data Regulation gives you gray hair, it is not the system that you get them from. In fact, Compliancelog helps you retain your hair color.

Reviews

Global ratings 3
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Type of review

- The interface of compliance log- Is very easy to use.- Very good customer support by email or chat with live help option available 24 hours 7 days in week (except for public holidays). Also there are FAQ's which answer most common questions i have asked during implementation phase so far:- 1) How do we configure this? 2)- What should I consider when deploying/implementing 3)? 4))Is all setup done correctly & how can be corrected if any issues found at later stage 5)). We need an end user…

Cons
  • Need better documentation
  • Need better training
  • Need better customer support
  • Need better implementation support
  • Need better end user license agreement template
  • Need better documentation about each step involved

Revainrating 5 out of 5

Great Platform For Compliance Monitoring

This software allows me to keep track of data breaches in real time so I can respond quickly when needed at any given moment. The customer support team has been very responsive whenever there have been issues with their platform or during normal business hours as well if they are available via chat for longer periods of times than necessary. They don't offer free trial period like other platforms do which makes getting started difficult but once set up everything works smoothly. We use this…

Pros
  • It offers high visibility over user behaviour across different channels (website traffic/email campaigns)
Cons
  • Almost everything is ok

I have used compliance log for almost 3 years now in my previous employer (a large public entity) where we were dealing with multiple clients/customers all over Europe/worldwide. The team at CLC was always friendly helpful willing to listen when asked questions or concerns etc. And they are experts of GDPR! They understood our business requirements and worked closely together with us during implementation process ensuring end user experience would be seamless upon go live date. There wasn't…

Pros
  • Easy access, easy navigation & intuitive UI which is very well organized making it super simple yet powerful tool that works great both from frontend perspective AND back office side too!! It has everything you need under one roof including audit trails along wth other necessary features like alerts monitoring logs reporting data exporting..etc.all bundled into single software solution!!! Highly recommendable even just because its free version offers tons o'
Cons
  • Some little things