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Convergint Technologies Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Security and Privacy Services, Vulnerability Assessment

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Description of Convergint Technologies

Convergint Technologies is a global, service-based systems integrator whose top priority is service in every way – service to customers, colleagues and industries

Reviews

Global ratings 4
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  • 3
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Type of review

Revainrating 5 out of 5

Convergent Technologies is simply amazing

I work with convergent technologies for over 10 years now as an account manager at their Northbrook office location - this has been my longest relationship ever! They are always willing & able listen / understand issues that arise from our business operations/problems we face daily within IT Infrastructure Operations (IOPS). It's not easy having someone who understands your specific needs when you have many different people working together towards one goal of success. There really isn't…

Pros
  • And helps eliminate any unnecessary misunderstandings during process flow.
Cons
  • Zero

Revainrating 4 out of 5

Great Customer Service, Needs Modernization

The best thing about Convergint is the customer service. They have the best customer service and knowledge of the market. I like that they give you free training so you can understand the software. I dislike that the system is a little cumbersome. I think the software was built before the internet was as wide spread as it is now and so it needs to be modernized. We are solving the problem of a centralized way of getting all of our customer information in one place. I liked how I could get the…

Pros
  • Customer Service, great product suite! Very simple interface very user friendly compared other platforms we've tried out (Sage 50 Accounts)
Cons
  • Not much functionality at this point.
  • Difficulty connecting multiple sites into 1 platform

Revainrating 5 out of 5

Exceptional services provided by M2T Infosystems

The best part of working with this organization was that they helped us understand our needs very well before we signed any contract or agreement. They have been doing great job as far as implementation process goes. There were no issues at all during the entire project period. I would definitely recommend them for their services. Their expertise lies in data migration from one platform to another. We realized that there are some changes required in order to migrate into new system which will…

Pros
  • Great support & customer service
  • Detailed analysis / assessment report provided alongwith recommendations.
  • Flexible approach without compromising quality!Cons : Nothing much except, not able get hold about availability
Cons
  • Zero

Revainrating 5 out of 5

Most Professional Company in All Industries

I have worked with many different companies over my career but this one has been by far more professional than any of them! The consultants are very talented individuals that know how their business operates better then anyone else would ever think possible (and they also happen not be afraid about sharing information). They always respond quickly when there's an issue or question so i can't really complain much at all except for minor issues here & again it was fixed right away without me…

Pros
  • Great customer service, amazing employees
  • Professional services offered to clients; no matter what you need we got your back.
  • Very knowledgeable staff
Cons
  • None