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CRMPlus Consulting Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Value-Added Resellers (VARs), Infor Channel Partners

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Description of CRMPlus Consulting

CRMPlus Consulting is a small, boutique firm offering personalized service to clients.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Helps you organize your daily activities

I really like the layout of the app and how easy it is to use. The customer service is incredible. I am able to get answers to my questions quickly and efficiently. Sometimes I have to wait a little bit for a response but I understand that this is a small business and they are still learning. I am having a hard time finding a way to keep track of my tasks. I also wish that I could set reminders for myself when I need to follow up with someone. I am trying to get all of my tasks done in one…

Pros
  • It is very user friendly
Cons
  • It would be helpful if I could set reminders for myself

Revainrating 4 out of 5

Reviewing CRM application and happy wuth my decision

I like that it's easy for anyone in our team (even non-technical folks)to use because of its intuitive interface; also we can easily share information with colleagues outside IT department as well! The product has some minor bugs but these are being fixed quickly by their support staffs too - they have been very responsive so far!! We're using this tool internally within CPG organization from managing customer relationship & prospect data at one place which helps us streamline sales process…

Pros
  • Customer service is great !
Cons
  • Can't say much really except few glitches while importing csv files

Revainrating 5 out of 5

Great service and knowledgeable staff to recommend

I like that they are very proactive in their approach making sure you understand your options before proceeding with implementing them or not at all! They have been great so far taking care of us as customers while also helping our business grow by providing recommendations for improvement opportunities which we can implement immediately upon completion/acceptance (which usually happens within few weeks). Nothing yet but will update after working together longer time period - it's just one…

Pros
  • Professionalism, professional team,
  • Proactive customer service oriented attitude , Knowledgeable about industry standards.
  • Detailed understanding &amp knowledge base regarding various solutions to be able recommend ones best suited
Cons
  • Some cons