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DealerClick Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Automotive

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Description of DealerClick

DealerClick DMS is a comprehensive, single entry dealership management system. It seamlessly integrates with all major third party vendors, lenders, and advertising tools. It is uniquely designed to scale as your needs grow. Everything from desking deals to BHPH to LHPH to parts and service and Quickbooks integration is easy with DealerClick. You only need to buy the modules you need so small dealerships can have access to the same technology as large ones!

Reviews

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Type of review

I've used dealerclick dms since 2012 and I love it. It's great to see how far they have come and now I am getting ready to make the move to them. The last module was recently released and it's been exciting watching them expand their products to meet my current needs and add new ones as I grow. The level of customer service and tech support is excellent. You will receive quick responses and they always go above and beyond to help. I would recommend anyone who wants to grow their business…

Pros
  • You can email them with a question and you know someone will answer within minutes.
  • They continue to develop and improve their product.
Cons
  • The learning curve is steep and I haven't mastered everything yet.
  • It doesn't have all of the functionality of other analytics tools

I have used Dealerclick for 2 years now and they have been great. They get new customers in fast and keep them happy. They provide tech support when you need it. They have made it easy to update inventory and keep track of customers' purchases. It has allowed us to cut down on paperwork and save a lot of time. If you want a system that will make your business run smoothly without any headaches and save you money, this is the software you need! My sales reps use dealer click as an order entry…

Pros
  • You also don't have to spend time learning how to input information, it just works automatically.
  • There is a wide range of reports and graphs to give insight into what is going on.
  • are all easily accessible and can be exported into various formats.
Cons
  • Only available online or through web based applications.
  • Sometimes not able to retrieve orders or enter/update information on their own, unless someone else enters it first.
  • You can manually edit each item one at a time but that can become tedious

Revainrating 5 out of 5

We've been using DealerClick since 2011.

We've been using DealerClick since 2011. We've used every version since 2.0 and have found them all excellent products. We love that we don't have to pay monthly fees for any of the software and there is no limit on how many vehicles we can manage. It has made managing my business easier and I would recommend anyone who wants a fully integrated system to use DealerClick. We have recently added some new modules and have found that DealerClick continues to be extremely reliable and easy to…

Pros
  • It has been reliable over many years and our support team has always responded promptly and effectively
  • There is no limitation on how many cars we can manage.
Cons
  • Not everything works perfectly - the interface sometimes does not allow certain things to work correctly
  • There is a lack of customization