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DemandBlue - On Demand Services for Salesforce Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Implementation Services

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Description of DemandBlue - On Demand Services for Salesforce

DemandBlue is in the business of helping its customers maximize their Salesforce investment through predictable outcomes. As we thrive in an era of cloud-based Infrastructure, Platform and Software services, DemandBlue has pioneered “Service-as-a-Service” through a value-based On Demand Service model that drives bottom-line results. We foster innovation through “Continuous Engagement and On Demand Execution” that offers our customers Speed, Value and Success to achieve their current and future business objectives. Our On Demand Services for Salesforce include Advisory, Development & Customization, Integration, Administration & Support, Maintenance, and Lightning Migrations.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Easy Setup and Great Customer Service

I like how easy it was set up because other SaaS providers are more difficult with implementation (and costly). The system does not allow you access unless your logged into demandblue so if someone else logs onto while trying out this product they will be unable too use until restarting which could cost us time as well money! This software helps keep track all customer information including contact info/email addresses etc.. The ability to track leads from all sources into one system helps us…

Pros
  • Easy Set Up
  • No Cost involved except monthly fees.
  • Tracks Leads, Call History & Contact Information very clearly in 1 spot

Revainrating 5 out of 5

Easy-to Use Sales Tracking Software that Stores Data Online

I like how easy it was to use when creating my account with this software. The customer service team were very helpful as well! They helped me set up everything correctly so i could get started right away without any issues or questions from them which made things much easier than if they had been confused by something. This program does exactly what you need it to do but nothing more. It's great because all your sales data are stored online where everyone can see at once instead of having to…

Pros
  • Also helps save money too considering we don’t have office space anymore now due our current location being remote
Cons
  • Almost never

The dashboard view makes it easy so see all your data at once without having too many tabs open up or cluttering my screen with graphs etc.. I wish there was more information about what each tab/graph represented but overall this tool does exactly as advertised! It's very simple yet effective software which helps me keep track easily from day 1 until now (almost 2 years later). Nothing really bad either though maybe just minor glitches heren'there like needing some time getting used to how…

Pros
  • Easy interface
  • Simple layout
  • Great tracking system, keeps everything in one place.
  • Very user friendly
Cons
  • None

Revainrating 5 out of 5

Professional and approachable client services

The customer service team was very professional in every aspect from sales engagement meetings with clients to delivery of products/solutions via support contracts etc! At times it could be challenging keeping track if you were not actively engaged but overall for this type product I would give them 5 stars. Be sure to engage regularly as there are different levels within each role (from Account Manager all way up the ladder) so ensure your input counts towards progress made throughout…

Pros
  • Easy access, easy navigation
  • Abilityto upload documents into case notes
  • Good quality control checks before going live
Cons
  • Not the best