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DoubleCheck Research Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Business Services Providers, Win-Loss Analysis Services

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Description of DoubleCheck Research

DoubleCheck is an established leader in win/loss and churn research and analysis. Our team of experienced analysts design and deliver research programs for a wide range of business-to-business (B2B) technology companies. Using a structured, scalable process, we enable our clients to improve their win rates by making more informed and impactful business decisions. We align well with organizations who consider win/loss a strategic imperative and are looking for a partner who goes beyond just conducting interviews on their behalf. After all, effective win/loss programs and partnerships are much more than simply collecting data. "I appreciate the level of expertise everyone on the Doublecheck team brings to our win-loss program. They really know their stuff, and since they also work with other top technology vendors, we benefit from the global benchmarks. Our research team at Doublecheck has deep industry and field experience meaning that we get a lot of useful insights in addition to the well packaged reports and interviews. From an account management perspective, they work as an extended part of our team, meaning that communication is seamless and coordinating our different check-ins is easy, they are always available and quick to respond. They've gone above and beyond to provide additional support around our sales kick offs which has been very effective with our sales team. Their back office platform to review reports and statistics is also a really great tool." -Kelly G, Product Marketing Manager at Mirakl -

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Great service by DOUBLECHECK RESEARCH

I like that they are doing thorough work which helps us make good decision with regards to buying products from them or not! They have been working closely with my organization since long time now so its really great experience when you deal directly withethem than any other third party vendors! Great customer support as well but sometimes it's hard while talking over phone due too some language barrier issues.. Overall i am satisfied about doublecheck services because quality service provider…

Pros
  • Comprehensive research tool/platform;
  • Easy customization options available ; Excellent Customer Support team
Cons
  • Can't give feedback if something was missing in report

Revainrating 5 out of 5

Great resource and fantastic customer service

I like that they have such great resources available with them through each report you purchase from doublecheck. There are so many different ways it can be used! The reports come out really quickly which makes sense because there's not much work involved once your done creating one. It would help if some information was added into the charts as well but other than that this has been very helpful when trying to get my customers back onto the platform after being off for too long or having left…

Pros
  • And grateful everyday
Cons
  • Nothing