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EchoMail Review

3

Β·

Very good

Revainrating 5 out of 5Β Β 
RatingΒ 
4.8
Office, Other Email Software

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Description of EchoMail

EchoMail provides the world's leading E-Mail Relationship Management Solutions for global as well as mid-market businesses.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Excellent Email Solution for Small Businesses

Easy to use, robust email service with an excellent customer support team who will resolve any issue you may have quickly! Would like some more features in my account but those are not deal breakers at this time (yet). I currently only need it set up so that our customers can send emails from their inboxes instead of having them forward us or cc'ing themselves out via gmail etc., which is also nice because then we do see what they're doing inside Gmail without needing extra software/solutions…

Pros
  • The intuitive interface makes sending messages easy for non technical staff & quick response times make troubleshooting simple as well!! A lot better solution compared to forwarding mails back thru google mail..or even using outlook 365 itself!!! Echomail has been fantastic thus far.very happy woth every aspect except maybe pricing structure being slightly higher priced per month vs other companies offerings...but overall worth paying $2x+ monthly versus others offering
Cons
  • There are disadvantages

Revainrating 5 out of 5

Great tool and reasonably priced too

I like that it lets you set up multiple email accounts, so if one account gets compromised we are still secure with another! It is also easy to use once setup correctly - no need for training unlike other systems out there (such as outlook). The interface could be clearer in some areas but this would mainly affect new users who don't know how things work yet anyway. We have two separate teams within our business using different emails which makes life easier when they get confused about what…

Pros
  • Very user friendly even though not very intuitive at first glance.Good security features such us 2 step authentication / encryption & password management system + anti virus scanning capabilities available
Cons
  • Some little things

Revainrating 4 out of 5

Easy way check which employees had opened your sent mail

I like the ease of use and how easy it is to see who has read and unread emails. There are a lot of different ways to set up different types of email templates for different types of people, and you can assign different people to different email templates. It is hard to search for emails that you need to find quickly because you have to go through all the emails in order to find it. It makes it so much easier if you know the email address for the person you need to send an email to. I use it to

Pros
  • Easy access
  • Ability To Search For Emails
  • Ease Of Use In General! :) :)
  • Allows You Access Many Email Accounts At Once (Great If Your A Freelancer)
Cons
  • Sometimes The Application Does Not Respond Quickly
  • Uploading Documents Is Difficult