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eGoldFax Review

5

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Office, Fax Software

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Description of eGoldFax

Eliminate conventional paper-based fax devices and improve productivity with GoldFax. With low overhead costs, this solution can archive all fax documents. Integrate GoldFax with any enterprise resource planning, document management, or other application for automated faxing.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

E-gold Faxes easy for customers & users

I like that if your customer has a problem you can send them the file and they can print and reply with their own fax number, they can use their own fax server if they have one and it works with any faxing software, I haven't run into compatibility issues. As stated previously, you can use your own fax server or you can use eGoldFax's fax server. I like that my customer can send me a fax with my number and then fax it back with their number without going through a call center, this saves me…

Pros
  • Excellent PDF/TIF capabilities great support team! Great API functionality including RESTful service calls allowing full programming interfacing between apps which integrates perfectly when used together along side many different solutions we provide at our organisation.Excellent user experience both locally accessed over web browser but
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Overall good product, but needs improvements

eGoldfax gives us the ability to send faxes and track them. We can also use this to send email and documents to customers and clients.It's not easy to use for a business. We cannot keep track of all our documents and faxes. It's easy to use for personal use.EGoldfax allows me to send faxes from my computer. My business is able to keep records of our files and documents. It is simple to use and can be used on multiple platforms. I like that it is easy to use and has many different features. It…

Pros
  • Egoldfaf provides you with ease of access, allowing your emails/documents sent via mail or ftp transfer directly into its system without having any issues along way
Cons
  • Zero

Revainrating 5 out of 5

Great for mass mailing - especially with templates

The ability to send multiple pages at once via email is great! I do not like that emails are required instead of just being able to use an app but maybe it’s because we have had our account set up so long (over 5 years) where many customers don't understand how apps work compared to using their phone number/email address etc. It's hard sometimes when you need something very quickly in your business without waiting days if someone else sends out one page first then comes back after hours later…

Pros
  • Very quick turnaround time from customer service rep with most inquiries answered same day.
Cons
  • None

Revainrating 5 out of 5

Wonderful tool for instant communication, with minimal effort

I like that it is very easy to use (it's intuitive) - you don't need training! It has made my life so much easier by allowing me access from anywhere at anytime via email/mobile device even when i'm not in front of our office computer system which makes sending out information an absolute breeze as well as receiving them too!! There are some things we have been able to do better than before but nothing major just little niggles here & there. We've saved time having less phone calls back home…

Pros
  • I like that it is very easy to use (it's intuitive) you don't need training! It has made my life so much easier by allowing me access from anywhere at anytime via email/mobile device even when i'm not in front of our office computer system which makes sending out information an absolute breeze as well as receiving them too!! There are some things we have been able to do better than before but nothing major just little
Cons
  • Minor Issues

Revainrating 5 out of 5

Best way (alongside email) through file transfer

The best thing about egoldfax is that it allows you to send files without having to depend on internet connection which is very important in our daily lives. It also has an option of sending multiple files at once. I have not faced any issue while using the software so far but i am sure there will be some issues when working with large amount of data. Try it out if your looking for something like this as we use both applications together. This allows us to send pdf's from one office to another…

Pros
  • Great way of keeping business going through tough times by allowing
Cons
  • Some little things