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Element Strategic fleet management consulting Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Other Services, Fleet Management Consulting

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Description of Element Strategic fleet management consulting

Continuously helping you identify and implement smarter strategies. Fleet management consultants work closely with you to identify opportunities for fleet optimization. Whether your objectives are driven by cost savings, driver safety, or reduced environmental impact, our fleet management consulting services can help you achieve your goals.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Great service, great customer service, great product!

ESM is easy to use. They helped us figure out how we could cut costs in order to improve fuel efficiency, which has been wonderful because it means less money spent at gas stations! It's difficult to find something that I dislike about them. We have used their service before but only briefly so far this time around. If they're not offering what you need when you need it, don't hesitate to get another quote from someone else. Their services were just what we needed; especially since we didn't…

Pros
  • Service was provided without any issues whatsoever.
  • The customer support team are very helpful whenever there’s an issue with our account
  • They listen well
  • Very prompt responses regarding questions asked during calls
Cons
  • None

I like most of what Element has done for us. We have been using them since 2006 and they have helped us be more efficient in managing our fleet. It is difficult sometimes to communicate issues that we have with the software but their customer service team is always willing to help. The program has a lot of features but some of them don't seem to be as useful as others. I have not found anything that I dislike about the program. If you are looking for a good fleet manager this is one of the best

Pros
  • Keeps all information easily accessible

Revainrating 5 out of 5

Excellent Experience With Element Business Consulting

The team at Elements has been fantastic! They were always available after hours if needed and could be reached via email/phone through out the week as well. We had many meetings over several months that we really enjoyed getting feedback from them about what was important in moving forward with our business needs of reducing costs & improving efficiency within our truck operations department. I would highly recommend working w this firm in any capacity- they will listen carefully to all issues…

Pros
  • Great professional staff prompt response time by customer service representative.
  • Excellent work ethic between sales manager, project managersand client account rep who handled my case personally
Cons
  • Minor Issues

Revainrating 4 out of 5

Quick Turnaround & Highly Professional

The most helpful aspect was that they were able to get us up running quickly without much effort from my side as we had some existing software in place but it wasn't working well enough. I would say there is not one thing about this service provider that i dislike! They have been very responsive when needed and always willing to go above an beyond what's required of them. Nothing really comes to mind other than maybe if their rates could be lowered slightly so more companies/individuals who…

Pros
  • Easy access for those needing help
  • Very professional, knowledgeable people with great customer support skills
  • High quality work done by skilled technicians (they are certified)
Cons
  • Not sure nothing specific stands out

Revainrating 5 out of 5

Highly recommended professional services provider

The best thing about Element is that they always listen to what we want to accomplish and will do everything in their power to make it happen! Nothing really. They have great customer service & are willing to go above & beyond to ensure every client's needs are met. I highly recommend them - especially if you're looking for an established and reputable fleet consultant who has experience doing business nationwide. We were searching for a partner who could give us insight into managing our…

Pros
  • Great follow up, professional services team with quick responses.
  • Highly engaged employees/partners across industries such at FedEx Express / UPS Freight (Maintaining long term relationships)