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EmailInsights Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Office, Other Email Software

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Description of EmailInsights

EmailInsights is an email service for marketers to track email previews, send frequency and subject line analysis.

Reviews

Global ratings 3
  • 5
    3
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great for A2B email marketing, loved by users

I like that it helps me see what my audience wants from emails and how long they spend reading them (it's helpful in helping decide whether or not you should include more content). It was difficult getting used to this tool compared to Mailchimp/Aweber as there were several features missing. The cost can be very expensive depending where your business gets its lists - we use our own list so have higher costs but we do love using this product! The analytics are great as well as being able to see

Pros
  • Very good customer service team available 24 hours per day including weekends & holidays excellent support when things don't work out exactly right first time around

Revainrating 5 out of 5

Excellent Tool for Email Marketing Tracking and Analysis

It's easy-to use tool that allows me monitor my emails performance from multiple angles (subject lines etc). I can see how many people open each of them as well as which ones are most important in terms of click through rates or CTRs - something very useful when it comes time do decide what messages get sent out next! Sometimes there isn't enough data available at all times if you require this type of information so be prepared with alternative tools before using EI but overall great product &…

Pros
  • Easy to navigate, quick access for basic info
  • User friendly layout+ ability store metrics across different categories easily without being complicated
  • Great Customer service too; they take care off everything we need done professionally :)Cons : Can often receive some spam email alerts sometimes while checking stats
Cons
  • Nothing here

Revainrating 5 out of 5

Great product and amazing support team!

The customer support team has been very responsive throughout our engagement with them (and their predecessor). They are always willing/able help us troubleshoot issues when they arise during implementation or after launch of product features we need assistance in implementing / using effectively - this was not something I had heard about from other vendors that have implemented similar products but it's definitely important as you can't afford downtime! It would be helpful if there were some…

Pros
  • Easy to set up
  • Great UI for setting tracking tags, sending alerts,
  • Very easy access through web console.
  • Fast response times by Customer Support Team
  • Extensive documentation is provided along side application setup process
Cons
  • None