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GoShare Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
Supply Chain and Logistics, Last Mile Delivery

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Description of GoShare

A tech-enabled logistics platform that connects truck and van owners with businesses to provide on-demand last mile and middle mile delivery.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Very good customer service and great for customers

I like how easy it is for customers to share their contact information, as well as what they need from me when placing an order (which makes communication much easier). It's also very convenient because my customer can pick up or drop off at any time of day! There are some times where there isn't enough drivers available in certain areas which causes delays; however this has not affected our business negatively so far. We use goshare since we work mostly out of state/countryside. The benefits…

Pros
  • Friendly service reps who have been helpful getting us started.
Cons
  • Some cons

Revainrating 4 out of 5

Amazing Customer Service And Excellent Platform

The customer service is excellent, they have an amazing team of people dedicated solely towards helping our business grow through their services! Their rates are fair for what you get - I can't say enough about how great this has been so far as we've never had any issues or complaints from anyone using them even though there's almost 30k customers in just over 3 months since launch!! There really isn’t anything bad at all (aside possibly having some more features/customization options). We use

Pros
  • The customer service is great and the team is amazing
Cons
  • There really isn’t anything bad at all (aside possibly having some more features/customization options)

I love how easy it is for me as an owner, or even just someone who needs service providers in my area! It's super convenient being able to pick up/drop off items from different people around town without having too many trips back & forth. Sometimes you can't get your drivers until they're about 30 mins away so be aware of this if its early morning rush hour traffic times are terrible but otherwise great experience overall!! My only complaint would have been maybe more options when looking at…

Pros
  • Super Convenient
  • Great customer support team
  • Easy payments via paypal account OR credit card directly with no hassle :)
Cons
  • If something happens along way like break downs then sometimes getting payment isn’t that simple