Header banner
Revain logoHome Page
harbour it logo

Harbour IT Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Security and Privacy Services, Managed SIEM

View on AmazonView on Π―M

Description of Harbour IT

At Harbour IT, we deliver leading edge technology solutions that mean you won't just get ahead, you'll stay ahead

Reviews

Global ratings 4
  • 5
    2
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Excellent technical support staff, trusted colleagues and friends

They have been very helpful with our business needs since 2008 when I started working there as an intern in their tech department! Their level of expertise is unsurpassed across many different technologies & platforms (such as Microsoft Windows Server OS). We trust them to be able manage any task for us from simple hardware repair services right through complex website design/deployment tasks - they are always willing to go beyond what's expected or asked by simply being proactive about it…

Pros
  • Very knowledgeable staff, great attitude
  • Always goes above expectations.
  • Great customer service experience overall.(I've never had anything but positive experiences)
  • Knowledgeable technicians who do good work..and also take care not just clients' computers while doing repairs / upgrades etc.,but help keep everything secure too..it doesn't hurt that most people like my own family members here appreciate this aspect so much either :)
Cons
  • Nothing really negative

Revainrating 5 out of 5

Very professional outfit that delivers results

I like their approach to working with customers/clients as they are always helpful & willing to go above & beyond for us! They do fantastic work in terms of system implementation but also very good at ongoing support once it is up an running - if there's anything technical happening or needed addressed then they're great!! The only thing i dislike about them was some initial confusion when setting things up initially regarding our domain setup which meant downtime while waiting for response…

Pros
  • Great customer experience; responsive staff that understand your needs..knows what you want without having lots input.great communicators...friendly..professional attitude..a pleasure doing business !!!! : )

Revainrating 5 out of 5

Amazing customer services paired w great work

The team at harbour are always willing to go above & beyond for their clients! They have helped us with our website design/build as well as ongoing support of existing site functionality - they've been fantastic!! Nothing really comes across when I think about this service provider other than how amazing it is working alongside them every step along way (and not only in my opinion!). If there's anything i can say or highlight its simply "do business". We needed help getting set up online but…

Pros
  • Great attention given throughout project life cycle
  • Friendly, helpful attitude towards customer needs.
  • Fast responses time wise via quick response emails after submitting tickets

Revainrating 4 out of 5

Affordable and efficient webhost & DaaS provider

I have used this product for all my websites since it was bought by them from outsource providers at an affordable price with good customer service support which is not very common nowadays in India especially when compared to offshore products like DigitalOcean or AWS etc. The only downside of using harbour It services are its pricing structure as well as their UI/UX could be better but they do provide some great features such as free domain hosting, easy setup process if needed etc. Hosting…

Pros
  • Good performance
  • Great uptime
  • Excellent security measures implemented.
  • Free SSL certificates available (for your own sites)
  • No downtime due server issues even during peak hours! Very reliable solution so far
Cons
  • Priced high than other cloud solutions
  • Not many options provided regarding site configurations