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Hercules Online Booking Engine Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Camp Management

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Description of Hercules Online Booking Engine

Hercules syndicates the campground directory and reservation information to over 30 camping and RVing lifestyle portals to make the reservation processing available wherever the consumer may be.

Reviews

Global ratings 4
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  • 4
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Type of review

Revainrating 5 out of 5

A good fit between price and functionality

The ease of use, no frills approach makes this software easy for our staff to learn quickly! I like that you can do multiple searches at once (we have one search box) so we don't need two separate programs or pages open in order to perform different tasks. Also, it is very simple to add new listings as they come up - just upload them from your computer into the system. It's not great for adding photos but if all else fails there are plenty other sites out there who will gladly help with photo…

Pros
  • Easy navigation
  • Simple interface
  • Can be used by any employee regardless skill level.
  • Very intuitive even non tech savvy employees were trained easily using online tutorials available through their website.
  • No technical support needed; excellent customer service via email/phone call when issues arise
Cons
  • Some little things

Revainrating 5 out of 5

Great resource if seeking out information during camping

It is very helpful when looking for things you need at your campsite, like finding nearby gas stations or grocery stores! For me personally it allows me to see reviews of my potential destinations which helps with making decisions about them! I am having trouble being able to access this while in camp, but overall its beneficial. You can save time by doing research before going anywhere and not just pulling up right then! The website is very user friendly, they have all of your questions…

Pros
  • Very organized
  • Easy use interface
  • Ability To do searches without typing anything into search bar :)
Cons
  • So-so

Revainrating 4 out of 5

Great to use and fairly simple just wish some aspects were easier

It is pretty easy but sometimes they have certain policies that I don’t understand, however it was helpful in getting my reservations out there even though one of them didn't like me! Sometimes you need someone who can help interpret their system for things we aren;'e familiar with so as not always needing an expert right away which wasn';t what i needed exactly at this time haha. They do keep your booking private until after its confirmed or canceled/canceled online if thats how u prefer…

Pros
  • Easy to use once trained enough about computer usage mostly learning through trial by error method :)
Cons
  • Not much experience using such software

Revainrating 5 out of 5

Excellent Product ! Great customer Service

This is an awesome tool for getting your campsite reservations out there fast! The ease of booking online, having it all in one spot - makes life much easier knowing you are not sending multiple emails/texts etc with each site that needs info or confirmation!! None at this time but I can't see any reason why anything would need changing as everything seems easy peasy here so far. Having access from many different devices (mobile phone /tablet) helps keep things nice & tidy when managing my…

Pros
  • Great customer service team
  • Ease finding what i am lookingfor quickly& easily
  • :)
Cons
  • Nothing here