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Hero Digital Review

4

Β·

Very good

Revainrating 5 out of 5Β Β 
RatingΒ 
4.8
Marketing Services, Marketing Analytics

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Description of Hero Digital

Hero Digital combines strategy, design, engineering, and analytics in our delivery of multi-channel customer experiences for brands.

Reviews

Global ratings 4
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    3
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Hd does wonderful Marketing Management Services

I love how they are able to combine my marketing campaigns into one single platform so that all aspects can be managed from just 1 location! It's hard at first because you have learn everything but once your comfortable with it then its awesome!! You don't need many people around anymore when using hero digital as there is plenty staff available 24/7 if needed plus their training team will help guide any issues or questions along th way too. Nothing really i dislike about them other than being

Pros
  • Customer Service
  • Very helpful, quick responses via email even though most messages were sent outside office hours in Australia while traveling overseas for holidays etc.The Campaigns feature allows me much better control over what goes where / who sees these different pieces without having loads & lots o f copycat emails going through peoples mailboxes un looked

Revainrating 4 out of 5

Great Platform for Customized Marketing

The first thing I noticed when reviewing this product is that it's easy to use as well as have many options available such as social media integration which allows you to make your own content easily without having to hire an expert or spend time learning how everything works. Also great support team! It does what we need with ease but also provides us flexibility if needed at any point during development phase. There really isn't much else i can say about hero digital other than they are very…

Pros
  • Easy usage
  • Great customer service.
  • Flexibility in terms o f changing things around
  • Customization ability for specific websites/campaigns
Cons
  • No complaints

Revainrating 5 out of 5

Great team with many offerings and services!

This is not a product that I have used but I am pretty sure it would help solve other challenges within Hero Digital Digital agency where we are looking to create better content for social media marketing. Using this product might also be helpful if you need to manage your website, email, and social posts at once. Also having one account that manages all of these platforms might simplify things a little. That would be great to use with a group or team as it saves time. A more efficient process…

Pros
  • Fast turnaround
  • Creative support when needed (as most agencies can provide)
  • Helpful customer service agents available whenever issues arise.
  • Highly skilled workforce who delivers quality work every day
Cons
  • There are nuances

Revainrating 5 out of 5

Great service from start to finish.

The sales team was incredibly responsive and helpful throughout the entire process. They were able to close a sale within 24 hours of meeting with them. We are already planning to continue using them for other projects! I found it difficult at first to navigate the website as there wasn't any help or instruction available. However, after contacting customer support they helped me through every step of signing up for the trial period which lead to my purchase. I would recommend this service to…

Pros
  • Quick and easy process to signup for trial.
  • User friendly web interface.
Cons
  • Difficult to navigate the site at first as there was no help or instructions provided.
  • Lack of technical knowledge of users.