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HPCI Enterprise Information Management Software Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
IT Management, Telecom Expense Management (TEM) Services

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Description of HPCI Enterprise Information Management Software

HPCI's EIM software provides a unique perspective of client products & services with one, easy to understand visual & customizable representation. Understand where every telecom or IT dollar is being spent in one central system. Giving clients the ability to view spending trends/allocations, action items, alerts, detailed and executive level reports & big-data analytics plus much more.

Reviews

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Type of review

Revainrating 5 out of 5

Great experience with easy and quick implementation

The user interface was very intuitive for our end users (IT staff). I liked that it provided us access into all areas within their organization including accounting as well as billing data which allowed me to easily identify any discrepancies between what we had received from them versus billings they were submitting through our portal. It made my job easier! We did not have many issues once set up but those few problems got resolved quickly without issue. No complaints here at this time…

Pros
  • Easy administration, excellent customer support & training videos/guides upon implementation along with great documentation in order help get things setup properly
Cons
  • There are troubles