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iAM for Management Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
IT Management, Application Portfolio Management

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Description of iAM for Management

iAM4Management provides IT Managers with the information needed to manage and control development and maintenance projects throughout the entire application lifecycle.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

Great tool for IT service desk professionals

I like that it makes my life easier as an ITSM professional - you can see all of your tickets at one time, assign them or resolve by creating workflows. The layout could be more user friendly so there are less clicks required from me when entering ticket details in order to find relevant info quickly (I am using Microsoft Office 365). It is great being able to get status updates across multiple teams/departments within our organization without having have people manually checking their inboxes

Pros
  • Ability to collaborate with coworkers & customers via emailing through Outlook365 platform while providing quick resolution options
Cons
  • Interface looks dated compared w others similar platforms available

Revainrating 5 out of 5

I've been using IAM4Mgmt for over 4 years now and couldn't be happier with it!

I like that it is very user friendly, allowing me to easily navigate through all of its features without having to spend too much time figuring out how to use them. It's also extremely customizable which makes it easy to create my own workflows or customize existing ones as necessary. There are some things about this software that could be improved upon but nothing really major. The price can seem high at first glance so we were hesitant in purchasing it initially; however after using it for…

Pros
  • Very intuitive interface making navigation quick && efficient
Cons
  • Not the best