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Inkpact Review

3

ยท

Very good

Revainrating 4.5 out of 5ย ย 
Ratingย 
4.7
Office, Handwritten Notes

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Description of Inkpact

Allowing businesses to create emotional connections with customers via personalised handwritten communication

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Easy way to sell personalised gifts

The most important thing is that it has helped us in getting more clients, I am able to reach out to people who are looking for something specific from me through this platform. It's very easy to use and also helps in making sales at an individual level as well as business-to-business level. There is nothing much which can be disliked about ink pact so far but there might be if you have any problems or issues related to your account then contact them directly because they will help you solveโ€ฆ

Pros
  • A wide variety
  • Great service fast turn around times.
  • Quality card stock & envelopes available with reasonable pricing structures (for bulk orders)
  • Designs look fantastic!! Not just aesthetically pleasing..they actually work too ;P
Cons
  • Sometimes hard/impossible decisions regarding colour schemes

Revainrating 5 out of 5

Great platform - Would highly reccomend

I like that it is easy for employees to use, has an excellent customer service team who are very helpful and supportive. It can be difficult sometimes when you need support or help but they do get back to you very quickly. Can't add images into emails so this was great as we could communicate in person if needed without too much hassle! We had some issues with our email addresses not being correct at first which made us struggle slightly but after contacting their customer services teamโ€ฆ

Pros
  • Also really good contact centre staff , fantastic response times even during holiday periods !!! Love them : )
Cons
  • I will keep silent

Revainrating 5 out of 5

Great platform & fast customer support

I love how quick my emails were sent, they arrived within minutes of submission! The price is fantastic for what you get - it's affordable enough that anyone can use if not everyone in your office loves handwriting/emails as much as me (lol). Sometimes when submitting an email through ink pact there was no option to send or receive text messages so i had to wait until later. Make sure all staff uses this service otherwise some people may think its too pricey compared to other options out theirโ€ฆ

Pros
  • It works well
  • Easy access at any point during working hours via mobile app.
  • Allows multiple signatories per document saving money over hiring additional members onto payrolls.
  • Very cheap prices vs similar services such MailChimpshort term contracts available meaning low cost monthly subscription instead
Cons
  • Some little things