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Key Ideas Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Marketing Services, Inbound Marketing

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Description of Key Ideas

Key Ideas is a digital consulting firm specializing in the areas of User Experience, Innovation, Thinking Design and Business Transformation.

Reviews

Global ratings 3
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    3
  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Excellent Insights & Decision Making - Would highly recommend

The key ideas team has helped improve our overall user experience by delivering insights into how people interact with all aspects including navigation, flow, feedback on products/features etc. They also offer great advice to help us make decisions about where we should focus our efforts given current market conditions or upcoming changes. Their approach can be somewhat heavy-handed at times; however I think they do genuinely want only what's best for you as opposed to just making money from…

Pros
  • Highly responsive
  • Extremely knowledgeable in customer research &amp analytics
Cons
  • It is hard to say

Revainrating 5 out of 5

Good Platform For User Experience Analytics

I like how it's so simple to use! The layout is clear and easy to follow while still being visually pleasing. The analytics are pretty good too (as far as what you get for free). It doesn't have some specific features that other platforms do offer but if those were added they'd be awesome. If you're looking at this platform because you want to track user experience or learn more about data analysis then go ahead! You won't regret it. We're using KIIS for tracking our website usability metrics…

Pros
  • Very intuitive, no tech background needed in order make sense out everything., great customer service when questions arise
Cons
  • Good but not great

Revainrating 5 out of 5

Amazing designers and super friendly people

The team at key ideas are very passionate about their work! They have created some amazing products that help our agency with its daily tasks (and sometimes even more!). I haven't found anything to dislike so far - they've been great partners for us over several years now :) We're solving problems related mostly around UX/UI design but we use them as an all-around development partner too whenever needed. I like that they provide excellent customer service for their clients! They are very…

Pros
  • Customer focused
  • Excellent, professional people
  • Wide range technical capabilities across wide variety platforms such software & hardware devices including web servers / database systems etc.
  • Technical know how is top notch in many areas especially security protocols
Cons
  • I will keep silent