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Logix Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Supply Chain and Logistics, Sales and Ops Planning

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Description of Logix

Supply chain optimization and distribution. Save fuel, driver and vehicle and supply chain expenses with superior customer service.

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great experience working w/ DSP Software

I like the fact that they have a great support team. Very friendly and helpful. I would like to see more of a social media presence. There is not a lot of engagement with the company. I would like to be able to follow them on social media and see what they are up to. I would say that the software is very easy to use. It does not take long to learn how to use it. I feel comfortable with the software. I have not encountered any problems or issues. I would recommend using this software for the…

Pros
  • Ease in navigating.
  • Easy interface / simple format
  • Good Customer Service Team! They always respond quickly when needed, most often faster than expected
  • Great product
Cons
  • Minor Issues

Revainrating 5 out of 5

Great experience working together for first year

Logix has made the supply chain and customer service process seamless. I like the integration with our company and the customer service. The customer service reps have the ability to access the system from anywhere and have continued to evolve. I would like to see a little more automation to the system. I would like to have more control and less of a hands on process. The benefits I see with the system is improved inventory control and the ability to respond and process orders with ease. The…

Pros
  • Ease of Use
  • Great Customer Service/Support team, especially during downtime or when it's needed most
  • Very responsive support staff who take ownership for getting things done quickly
Cons
  • Nothing here

Revainrating 4 out of 5

Great user friendly platform with many possibilities

The ease in which you can pull your information from one system to another is amazing! I wish there was more flexibility on what could be done within it though. We are trying out using our inventory management software through logix but were never given any direction or training as far us knowing how use all of its features. They told me that they would send directions once we had started so i dont know if thats happening yet? Just keep an open mind when learning about new systems because…

Pros
  • Very user friendly and has a large amount of features
Cons
  • Need better training on its features and there are some missing functions that were not covered much in the training I received