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MilesAhead Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Other Services, Fleet Management Consulting

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Description of MilesAhead

MilesAhead enables digital transformation for some of the largest trucking companies in North America

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Great tool if want better visibility into who drives and when

The best thing about this program is that it keeps track of all miles driven by drivers, so you know exactly what your driver has done every day! It's easy to use - I love how simple it makes tracking miles. Sometimes it takes me a few tries before I get things right (like entering my miles), but once I do everything goes smoothly. There are not many downsides to this system or any other programs like it out there. If you're looking for an easy way to keep track of driving mileage, look no…

Pros
  • Easy
  • Looks professional when printed in Excel format.
  • Great customer service team who works quickly if problems arise at checkout stage with orders being submitted via email from within account settings area which allows them access only while logged into their own user profile page; i wish they could logon directly through website itself without having login credentials entered manually instead..it can be very tedious especially given numberous entries required over period
Cons
  • All fine

Revainrating 5 out of 5

Wonderful platform for managing and setting up mileage tracking

Ease to use, easy set-up process as well all data is available via excel so it's very flexible (which sometimes can be bad). Some people may not like that everything takes time when trying out new software compared against other options with free trials but I am okay if it took too long! The customer support could do better at answering questions quickly without giving them an answer or just ignoring you altogether instead they should have someone there every day ready willing & able - even…

Pros
  • Easy access for everyone
  • Very user friendly interface
  • Great Customer Support Team !!!! They were always helpful in resolving any concerns promptly.
  • Multiple ways customers get paid such credit card processing / bank deposits + direct deposit methods plus checks mailed back
Cons
  • All fine

Revainrating 5 out of 5

Amazing Customer Service and User Friendly Software

This software is user friendly, it's easy to learn how this program works compared with other programs I've used before that were very confusing! The customer service has been great as well- they are always willing/able answer any question you have about their product or services!! It would be nice if there was an option where we could choose our own route instead having them assign us one without input from ourselves but overall everything so far seems good :) We're solving problems by using…

Pros
  • Easy interface for users new & old
  • Very helpful staff in case needed assistance.
  • Allows drivers access easily through mobile app (iOS) too

Revainrating 4 out of 5

Great application & awesome Customer Service

MilesAhead is a great tool to help keep track of miles, hours, and driver assignments. I like that it is easy to use and has a great customer service team. It is a great tool for the trucking industry. I would like to see more features as they come out. I would like to see the ability to change the driver's name as well as the truck number. The ability to log time in and out of different trucks. MilesAhead is helping us track miles and hours for our drivers. It is helping us keep track of…

Pros
  • Easy way to enter mileage information quickly from your phone while driving without having an app installed at all times
Cons
  • Need better reporting capabilities

Revainrating 5 out of 5

Great product and amazing customer support

The system is easy to use, it works great with our billing department so we can easily send invoices out quickly (we have an app that allows us do this as well). There are many different modules within milesahead which makes managing all aspects easier than other systems I've used before in business or personal life. This includes being able to set up reminders about things like work orders etc without having someone from another team come over every time there's something new done/needs…

Pros
  • Being flexible
  • Easily accessible by employees.
  • Customer service response times were good despite long wait for replys sometimes due lackluster tech support staff member who didn’tspell correctly nor know correct spelling
Cons
  • Zero