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MIS Consulting & Sales Review

3

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Average

Revainrating 4 out of 5  
Rating 
3.8
Value-Added Resellers (VARs), Epicor Channel Partners

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Description of MIS Consulting & Sales

MIS Consulting & Sales helps you select the ideal ERP solution for your business and tailor it to address all of your business challenges.

Reviews

Global ratings 3
  • 5
    1
  • 4
    1
  • 3
    1
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great experience working together and solving my issues

I was able get access in short time, very good support team with excellent knowledge about products available at market place along side best technical supports from Microsoft which is not always possible when dealing online like this one! It's too costly compared other solutions out there (incluind Sage), but worth considering if have budget constraints or are looking into something low cost that can help automate processes around Accounts payable department/Billing operations etc., The team…

Pros
  • Easy to navigate website
  • Well organized layout for different product info easy contact information provided

Revainrating 3 out of 5

The software does not work well.

In order to create a drip it requires a lot of information from the customer and then the software requires another level of information from the customer. The system cannot perform certain actions if the required information is not provided. This means that if the customer does not provide enough information, the software will not be able to complete the action needed. In addition, the software is confusing and difficult to use. I would like more help when using this software; there should be…

Pros
  • The software has all of the functions found in many other software.
  • It is simple to use and easy to navigate through and find what you need.
Cons
  • When the customer uploads their information the software sends it as a.txt file and not as an Excel file.
  • It is very difficult to set up and set up a drip with the software.

Revainrating 5 out of 5

Wonderful Product & Outstanding Customer Service

The support team is very knowledgeable, helpful and responsive! They have been extremely patient with us as we look at different options in our organization - they are looking out not only for the best product but also ensuring that we get what works best for us. I would recommend them highly because of their expertise, knowledge base, customer service skills and willingness to work collaboratively toward finding a fit within our needs/wants. We were able to implement an integrated system into…

Pros
  • Great Product Knowledge
  • Excellent Customer Service Skills (both internal)
  • Attentive Team Leaders who communicate well via phone or email when issues arise.
  • Ability To Help With Other IT Needs As WellAside From Software Management And Implementation
Cons
  • Secret