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MK & Associates Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Value-Added Resellers (VARs), Infor Channel Partners

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Description of MK & Associates

MK & Associates is specialized Infor XA consulting company.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

MK & Associates - Professional & Knowledgeable

I had the pleasure of working with MK & Associates for a short time. The team is very professional and the services are exceptional. I highly recommend. They are very knowledgeable and have the skillset needed for the projects I worked on. They are very organized and efficient. They have a very high level of technical knowledge and expertise. I was working on a project that involved integrating Salesforce with a third-party vendor. MK & Associates helped with the customization and architecture…

Pros
  • Very responsive when contacted via email or phone call; quick turnaround times (I received responses within an hour) if there’s something major going wrong it's good practice not just waiting till Monday morning because you can contact anyone at anytime during weekdays/weekends which makes communication easier than ever before! :) Also excellent work quality as well as timely delivery thank u so much guys!! Great experience all around
Cons
  • Nothing

The best thing about this software was that it helped us in managing our inventory, we were able to track all of our sales orders, shipments, etc. It also allowed us to keep up with customer information as well. We didn't like how slow it could be at times when loading data into different areas. I would say go for it if you are looking for an easy-to-use system! This program has been great for tracking our business needs. It allows me to maintain my records easily without having to worry about…

Pros
  • Ease Of Use
  • Customer service is very helpful.
  • Easy To use interface
  • Can help organize your documents quickly; makes filing easier too!!
Cons
  • Sometimes can take awhile before opening.
  • Interface sometimes difficult

Revainrating 4 out of 5

Great Customer Service & Professional Services

I like that they are always willing to go above what it takes for my business, but not in an overbearing way or too pushy manner! They have been extremely professional with me at every turn - very efficient as well (no wasted time). Their knowledge of Salesforce makes them invaluable resources when making changes/updating our CRM system from scratch since we were using outdated versions before starting work here!! Nothing so far except working together towards success. Our customer service…

Pros
  • No complaints whatsoever
Cons
  • Some things can take longer depending upon client needs