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Montova Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
IT Infrastructure, Data Integration

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Description of Montova

The complexity of EDI is erased by offering a single point of communication that manages the process for you.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great Customer Service & Excellent System

I like their ability to keep up with changes in our industry, so they are always providing new features as we need them! They do offer excellent customer service when there's an issue or question - it helps if your problem can be explained clearly and concisely (not just written off). Some of us have more technical issues than others; this seems to happen frequently with other software companies too. We're able solving problems related to data transfer from one system to another without sending

Pros
  • It is easy to use and seems pretty straight forward to use
Cons
  • Sometimes the system does not seem to run as smoothly as it should

Revainrating 5 out of 5

Great experience working together / Excellent customer care

Montova is a great EDI solution for the healthcare industry. The service is timely and the quality is great. I wish the company was more transparent and open. The billing department gets a little nervous when I share with them that I am using Montova. I don't think that is the right environment for the healthcare industry. The communication is really great and the service is on point. I wish the Montova team more transparent and open. They can really improve their team and the service. EDI is a

Pros
  • Great customer responsiveness even if you have technical issues they are resolved almost immediately upon logging an
Cons
  • Will fit

Revainrating 5 out of 5

Excellent System for Driving Business Results

I like how easy it was to set up, configure & use this software with our customers/suppliers as well has their employees! There really isn't anything i dislike about montovas system at all!! It's been great working wtih them so far! They are very helpful when setting things up or troubleshooting any issues we have encountered along th way. We've used other systems in the past but they were not nearly user friendly enough nor did they cater towards B2B sales environments which makes us lose out…

Pros
  • Very intuitive interface making everything super simple once setup properly :) Easy data exports from various sources available within excel format; allowing users full control over what fields get exported
Cons
  • So-so