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Natterbox Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Collaboration and Productivity, VoIP Providers

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Description of Natterbox

Natterbox delivers a global Cloud Telephony Platform. Unique as the world’s 1st and only end to end telephony service to be 100% embedded and managed within the Salesforce platform. Natterbox empowers businesses to use live CRM data to deliver concise personalized, phone journeys, with high call quality, around the globe. Natterbox is fully downloadable through the Salesforce AppExchange including a Cloud PBX, Contact Centre, CTI and call recording, offering a true no hardware, no software cloud based solution. With Natterbox you can increase efficiency, improve productivity and enhance your overall customer experience. It’s time to prioritize your phone! Learn more Natterbox.com.

Reviews

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Type of review

Revainrating 5 out of 5

The best call control product for the business team!

The best thing about natterer box is that it allows me to have my sales team working from anywhere in the globe, which has been great for our business! It also gives us more control over how we manage calls with customers by allowing them call through an app rather than having to do so via phone or email (which can sometimes lead to confusion). I would like there to be better analytics available regarding who's calling whom when they are using this product - especially if you're not able to…

Pros
  • Great tool within Salesforce/CRM where rep never needs faraway office hours since most communication happens thru computer /app.
  • Ability track prospect activity across CRM
  • Useful way keep tabs w prospects even though no longer work together
Cons
  • I will keep silent