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OMNIS Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Commerce, Omnichannel Commerce

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Description of OMNIS

OMNIS is an end-to-end Unified Commerce platform – a single coherent software system, offering enterprise-level eCommerce, EPoS, CRM and a suite of essential retail management functionality to optimise retail operations and drive business growth.

Reviews

Global ratings 3
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  • 4
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  • 3
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Type of review

Revainrating 5 out of 5

Great product - even better support!

I like that it's a fully integrated solution for all aspects of our business. The customer service has been great as well. We have had some issues with the platform but they are working through them very quickly and we should be back up and running soon. It would be nice if there was more flexibility in how you can customize the platform. For example, I wish we could have set up different themes for each of our stores so that we didn't need to go into every store individually to make changes…

Pros
  • Full suite CRM system (CRM + ERP)
  • Mobile capabilities
  • All inclusive software package
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

Excellent Solution For Building Your Own ECommerce Website

It's easy to use and very friendly in terms of getting started. My biggest concern was that I couldn't get my new site up and running fast enough for our launch date! However, Omnis has made it easy to customize my store to look exactly how I want it. The customer support is also amazing. The only thing that I don't like about Omnis is that you cannot edit your products while adding them to your cart. You have to wait until after you've added all of your items to be able to edit them. This can

Pros
  • Great product management system
  • Easy drag and drop interface
  • Amazing Customer Support team we had issues building an order form which got resolved within 24 hours by their awesome engineers.
  • Very affordable price tag (for what its worth)
Cons
  • Can not modify existing orders once placed.
  • Some minor bugs when using certain features

Revainrating 5 out of 5

Highly recommended- Exceptional Customer Service

The omnis team has been very responsive in addressing our needs as we have grown from 1 shop into 3 stores for different markets with multiple products lines under one roof! Omnishare continues its commitment towards us by providing excellent customer service through their support center that will help guide you along your way if any issues arise when using OmniSolutions product line or services offered within it's portfolio (CRMs etc.). I cannot think about anything at this time but would love

Pros
  • Extremely user friendly environment
  • Support is top notch, helpful whenever there was an issue
  • Very easy access control panel great feature !!! Easy setup without needing IT skills.
  • Ease Of Use For Employees And Managers.No Need To Be Technology Savy Or Have Multiple Devices Like PC ,phone ect..just need internet connection via laptop computer.everything
Cons
  • Almost everything is ok