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Open Social Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Marketing, Online Community Management

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Description of Open Social

Create digital spaces that empower your members to share Open Socials community engagement platform allows organizations to empower their members to come together, communicate and collaborate from anywhere in the world. Drive real-world change and create organizational value with an online platform and purpose-built extensions for managing, mobilizing and engaging new and existing members.

Reviews

Global ratings 3
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  • 4
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Type of review

Revainrating 5 out of 5

Engaged platform for content sharing between friends

I like how it's easy for people to connect with each other by posting pictures, videos or links of their own content to be shared with others in an open social space. It is also very simple to create new communities within the platform. The UI could look much better but they do have some really good features already built-in. You can easily integrate it into other platforms as well. We are using it mostly to help our community build relationships outside of Facebook which has been extremely…

Pros
  • Great customer support
  • Ability share your photos/videos directly through Instagram without needing access
  • Very user friendly when building out profiles that you don't need admin rights too
Cons
  • None

Revainrating 5 out of 5

So happy to find Userify and such an amazing product

The dashboard is very easy for new users as it provides all of their functionality in one place with no need or hard-to navigate menus etc! I have yet not found any specific negatives, but then again this tool could be perfect if there are aspects we do want better control over (such like posting pictures). We love how simple our membership management has become thanks so much!! It was difficult keeping track before now everything can fit into 1 screen easily from adding people/groups through…

Pros
  • Everything works well together; analytics dashboards work great at showing us what to expect coming forward.and also help understand traffic patterns
Cons
  • None

Revainrating 4 out of 5

Great people. They are always helpful.

They do a great job at explaining the products to potential customers. They do an excellent job at helping us figure out how best to use the product. It has made our business much more efficient and streamlined. I like that they are easy to work with and I get the sense that they genuinely care about their clients. One of the most useful things is being able to create "profiles" for your customer base so you know exactly who each user is, what needs to be done, etc.

Pros
  • It's intuitive.
  • Customer service is amazing.
  • Easy to use
Cons
  • No demo account available for new users
  • The price is a little high for what you get
  • No support unless you purchase