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OrderStorm Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Commerce, Omnichannel Commerce

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Description of OrderStorm

The ONE solution for your Omni-Channel Business Calm in the EYE of the retail storm

Reviews

Global ratings 3
  • 5
    3
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent Omnie Channel Solution - Listen First Then Deliver

I have worked with several companies in this space, but none are as good at implementing an omni channel strategy than Oustorm! They listen to customers needs & implement solutions that solve those problems quickly while keeping costs low, which is key when you're looking at multiple SKUs/product lines. Their team of experts has helped us develop our own product roadmap by listening first then helping guide us through implementation. Highly recommend them! We've implemented their omni-channel…

Pros
  • Easy To Use
  • Easy for my employees too.
  • It makes life easier because everything happens faster due diligence process gets done quicker !!!!! Amazing tool i
Cons
  • So-so

Revainrating 5 out of 5

Great for managing everything your reps sell

I like that we can create all our orders in one place, even if they are not from us! It's easy to use as well - it is very intuitive which makes creating custom fields quick & painless (like adding an SKU). There isn't much you could dislike about this system unless maybe there was something missing? If someone has questions or needs help with anything related to order management then definitely give them access to their Account Manager at Orderstorm. They will be able to answer any question or

Pros
  • Everything works together seamlessly;
  • Easy for others too learn when new users start getting trained.
  • Has great customer support team available 24/7 through chat function directly under screen shots section while logged onto account manager page,
  • Great tutorials provided along side various videos showing how things work inside SFDC environment., etc
Cons
  • All fine

Revainrating 5 out of 5

Great extension for seamless integration between multiple platforms

I like that they are committed to customer success, which is something we've found lacking in other solutions out there (like our previous one). It's been very easy getting started with them as well! We have had some initial issues but those were quickly resolved by their team. They're also always willing to help us troubleshoot any problems or questions we may run into along the way - from implementation through onboarding etc.- so far it has worked great! No real dislikes at this time. Would…

Pros
  • Great service
  • Easy & intuitive interface for client side support teams looking after agents' needs while still allowing access via desktop browser too..great integration options available here!! :)