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Right Networks Review

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Hosting, Managed Hosting

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Description of Right Networks

Right Networks is solely focused on providing cloud-enabled accounting and tax solutions for firms, their clients, and small businesses nation-wide, and has been since the company was founded 20 years ago. We have a team of more than 400 employees operating virtually and from 5 offices nationwide. More than 3,000 accounting firms, 50,000 small businesses and 180,000 users trust Right Networks to run their businesses in the cloud every day. An ELITE Intuit Authorized Commercial Hosting Provider, Right Networks partners with the industry’s most respected software providers and delivers exceptional customer satisfaction. Right Networks cloud hosting solutions deliver the power and flexibility of the cloud to accounting firms and small businesses, enabling them and their employees to work remotely from anywhere with an internet connection at any time. Right Networks customers enjoy remote multi-user collaboration while minimizing IT costs and maintenance, and operating with the same high level of security and reliability the world’s largest companies trust. Our clients quickly and easily elevate desktop accounting and tax applications into cloud-based solutions providing all the benefits of the cloud without changes to features or workflows of the desktop software they know and love. They gain the benefits of deep functionality inherent in their desktop software applications along with the operating flexibility and security of the cloud. The QuickBooks Desktop Cloud-hosting service from Right Networks is the preeminent QuickBooks Desktop hosting solution in the industry. It allows customers to cloud-enable their QuickBooks Desktop software of choice and easily integrate QuickBooks Desktop in the cloud with other native web-based business applications, including Bill.com, Expensify, Avalara, SmartVault, ADP and many others. Right Networks combines unmatched knowledge of accounting and tax applications, world-class cloud technology and a 24/7 US-based support organization to dramatically improve how firms manage and use business applications and technology. The QuickBooks Desktop Cloud-hosting service from Right Networks offers advantages no other similar cloud provider can offer, including: Elite Partner in the Intuit QuickBooks Solution Provider Program and a long-standing relationship with Intuit’s development team, allowing us to simultaneously test new applications before deploying in the Right Networks environment. HyperRightTM patented proprietary virtualization technology, which automatically routes users to the most available systems, bypassing hardware failures or system issues and providing unmatched reliability and up time. HyperRightTM gives Right Networks the ability to offer and publish all applications and their updates in a virtual multi-tenant environment, ensuring a highly available and scalable infrastructure and system. Utilization of Tier IV data centers implementing physical security through state-of-the-art systems and multiple layers of security. Data center certifications including ISO 27001, SOC 1, 2, 3 Type II, PCI DSS, HIPAA, GDPR, and others. Additional access is available to Foxit PhantomPDF Business, a complete PDF lifecycle PDF solution, protected inside the Right Networks cloud-hosted environment MyAccount, our fully integrated self-service portal Right Networks is also a leader in many other facets of cloud hosting, provided through our QuickBooks Cloud-hosting offering. No scheduled downtime Free migration of QuickBooks Desktop files and on-boarding with a fully remote transition that doesn’t disrupt normal business Automatic daily system backup and maintenance with no customer intervention required Supports an unlimited number of users with a scalable pricing model that doesn’t require customers to upgrade systems or technology as their businesses grow No long-term contract requirement and a 30-day money-back guarantee Strong focus on hosting accounting applications with a focus in, including QuickBooks Desktop Exceptional 24/7 customer support based in the US Top-notch security with top-tier data centers and a dedicated in-house security division with fully certified professionals Right Networks Cloud Premier, a fully managed IT support services offering, delivers a wide variety of hosted industry-leading tax and accounting applications, including CCH ProSystem fx® and CCH AxcessTM, Thomson Ultra Tax and others, with a choice of hundreds of other related business applications. Right Networks Cloud Premier includes a dedicated, highly reliable and secure managed IT environment. Cloud Premier customers operate their businesses and let Right Networks deliver all of their IT needs hassle-free. The Right Networks Cloud Premier service was named winner of the 2020 CPA Practice Advisor Readers’ Choice Award for Best Outsourced Technology Service. Right Networks Cloud Premier includes complete management and operations of all aspects of an accounting and tax firm’s IT setup and ongoing management. Right Networks Cloud Premier provides accounting and tax firms with: A dedicated cloud environment A single place to easily access and manage your software and all business applications Application updates without disruption Management of security risks and the latest compliance requirements Flexibility of multi-user system access anywhere, any time Optimized reliability, speed, and connectivity to applications A US-based support team that only services accounting and tax firms, so you’re always speaking to someone well versed in industry-specific workflows. Reduced time and costs managing IT
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Reviews

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Type of review

Revainrating 5 out of 5

Great technology paired up well by awesome customer service!

Right Networks has been a great partner and has helped us to automate our accounting and tax operations. They are also very responsive and have been able to make changes quickly when we have needed them. I do not have any dislikes. There are a couple of things I would like to see improved, but I am sure they will be addressed in the future. As my company is a small business, I do not have clients to interact with. I am using Right Networks for our accounting and tax needs. Right Networks has…

Pros
  • Easy to use
  • Great customer support by email or phone.
  • Lots'o apps available that integrate well into Excel files as compared other software productsI dislike:
  • The price points could probably come down.
  • Lackof integrationwith Word
Cons
  • Not the best

Revainrating 4 out of 5

Very Pleased with Right Network Service

The platform can be used by both large companies as well as smaller ones that need help managing all aspects related business operations including payroll taxes etc., It also helps me track invoices which I like very much! There are some features we would love if it could include such things but overall this system works just fine without them so no complaints there either!! Nothing really comes up when using right networks other then maybe you don't feel comfortable or know how everything will

Pros
  • The system works well and I like the support and support through multiple channels!
Cons
  • If your looking into an online solution where one person does not do too many tasks they're probably best suited towards another type of service provider instead however;right network services offers great

I like that it's easy enough so anyone can use without much training or help needed at all! It also gives you an option when using your phone if someone else takes over while doing something important (like talking). You cannot easily change how many hours are used before charging etc., but there may be ways around this depending upon what features they add next time out? Not sure yet as haven't tried any other apps/services recently - just right now trying everything under sun until we find…

Pros
  • Easy to set up
  • Free for basic usage, no extra costs involved in regular billing period
  • Good customer service with questions answered quickly & professionally
Cons
  • Will fit

Revainrating 5 out of 5

Great software for organizing business life

The ease at which we were able train our client's staff without having any previous experience or knowledge about how it works made this an easy transition! It also allows us as CPAs/Accountants access anytime anywhere via mobile devices allowing instant updates during audits by all parties involved (client & CPA). Currently there are no downsides but I would like some additional features added such as integrated payroll capabilities so that employers can be notified immediately when taxes need

Pros
  • Easy for new users, intuitive interface; good value compared with other products in market placeEasy tracking systemAllows you create expense reportsQuick report generationAbility To Track Multiple ProjectsEasily Viewable ReportsAnd more
Cons
  • Some problems