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SafeChoice Utility Billing Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, IRCM for CSPs

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Description of SafeChoice Utility Billing

SafeChoice Utility Billing is a utility billing software that provides audit, accounting, rate studies, financing, budgeting, and other financial services to water systems and municipalities.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Great alternative to getting utility services

The ability for us as an organization or agency in charge of our own utilities' finances have been able make adjustments without having someone else involved with making those changes - this has helped save money when we are not going through outside contractors! We do wish there was more options regarding how much it would cost each month (or even yearly) if you didn't want your account billed monthly but were willing pay at least annually instead of every 30 days like most companies offer…

Pros
  • Easy to use
  • Easeof payment processing via credit card, bank transfer option available(not all other providers allow that)
  • No contract required by law many vendors require long term contracts before service is provided..this can really hurt smaller agencies who may lose out completely due lack availability during their annual budget cycles since no one ever remembers such terms being included unless read
Cons
  • Some disadvantages

Revainrating 5 out of 5

Excellent billing software that saves lota

I like how this system allows you as an administrative assistant or any department manager in the organization for it has so many features which help me manage our utilities well at all times without wasting time with manual data entry of bills etc. It also helps us keep track of customer accounts easily within one platform. Sometimes when using some functions such as scheduling appointments there might be issues but overall everything works perfectly fine! The price can't really complain about

Pros
  • Easy accessibility
  • Excellent support services via emails & telephone call assistance.
  • Great user friendly interface, intuitive yet simple layout makes billing procedures much easier than before now that my job is less complicated due having these available tools readily accessible anytime anywhere.
  • Works smoothly across platforms including PCs tablets smartphones mobile devices iPhones Android phones Macs desktops laptops
  • No lagging whatsoever unlike other utility software used prior during previous years
Cons
  • All fine

Revainrating 4 out of 5

Online Payment System That Has Excellent Customer Service

I like how easy it was for me to check my account details without having to go through each step one by one. It also has an option in which you can see your bill before payment as well so that you don't have any confusion while paying. There's nothing much that i dislike about safe choice but sometimes their system gets stuck or not responding when there's no internet connection available. Even if they're offline, you still get billed. So we use this service at our office and since everyone…

Pros
  • Easy sign in processEasy interfaceCustomer support is greatHelpful tips given during setupTraining videos provided
Cons
  • Not very user friendlyTakes longer than expectedLots questions answered

Revainrating 4 out of 5

Excellent Service, Ease Of Use And Great Customer Support

I like how easy it was for me as an account manager to use this system daily! It's very user friendly which makes my job easier when dealing with customers who are not always computer savvy. The only thing i disliked about safe choice billings service is they do charge you extra money if your customer has more than one property in their portfolio (which can get expensive). If anyone needs help getting started using safechoice utilities please give them a call or email us at…

Pros
  • Great product that saves both businesses AND people tons off hassle!!! This technology works great because its convenient while providing amazing results :)
Cons
  • Nothing really : )